Business Intelligence Analyst

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.

Job Details

Responsibilities

• Time Savings & Process Improvement: Identify and map inefficient processes, recommending enhancements that streamline operations and improve overall effectiveness. Focus on reducing time, creating efficiencies, and freeing
• Information Quality & Documentation Management: Identify and resolve data quality issues to ensure timely and accurate participant enrollments and updates. Maintain comprehensive documentation for application design and program-specific processes.
• Reporting and Insights: Develop and manage reports that provide relevant information to the Program team and leadership, including program membership, engagement metrics, product sales, and financial performance. up resources that can be repurposed for member support, increasing automation, and reducing manual tasks.
• Insight-Driven Solutions: Own and lead the utilization of data and analytical tools to create actionable solutions that solve business challenges and enhance program efficiency. This includes enabling front-line members to gain and retain solution members, ultimately providing optimal customer experience. Actively participate in problem-solving processes, from identifying root causes to implementing effective solutions.
• Member Analysis: Assess how members are engaging with program components, to understand membership opportunities and business risk mitigation. Evaluate opportunity costs to drive member success, identify opportunities to increase revenue and mitigate business risk.
• Trend Analysis: Conduct analytical and trend analysis, providing strategic recommendations based on findings.
• Related Duties: Perform related duties as assigned.
  
  

Education

• Degree in Business, Data Analytics, or a related field is preferred.
  
  

Work Experience

• Strong data integrity and compliance skills.
• Proficiency in Power BI and Salesforce (SFDC) is preferred.
• Experience in process improvement and operational efficiency is preferred.
  
  

Salary: 2,566.07 - 3,665.88 eur gross/month

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Gross Salary Range (Monthly)

€2,566.07 - €3,665.88

Affiliated Companies

Affiliated Companies: World Courier (Lithuania) UAB