HRO Generalist

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are currently looking for the HRO Generalist to join our team in a hybrid role. We come to the office 1-2 times per week at Konstruktorska 112 street.

Responsibilities:

• Administer and manage employee benefits programs (e.g., health insurance, retirement plans, wellness initiatives)
• Act as the first point of contact for employee inquiries related to benefits and resolve issues in a timely manner
• Coordinate with external vendors and service providers to ensure smooth delivery of benefits
• Maintain accurate HR records and documentation related to benefits and employee data
• Ensure compliance with local labor laws, regulations, and internal HR policies
• Support benefits enrollment processes, including onboarding and annual enrollment cycles
• Analyze benefits usage and prepare reports to support decision-making and program improvements
• Collaborate with internal stakeholders (HR, payroll, finance) to ensure alignment and efficiency
• Assist in communication and promotion of benefits programs to employees
• Support broader HR operations and employee lifecycle processes as needed

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum of 3 years of experience in HR operations, with a focus on employee benefits
• Strong knowledge of benefits administration and HR policies
• Familiarity with labor law and compliance requirements
• Experience working with HR systems (e.g., HRIS platforms)
• Excellent organizational skills and attention to detail
• Strong communication and interpersonal skills
• Ability to handle confidential information with discretion
• Analytical mindset with the ability to interpret data and suggest improvements
• Proactive, problem-solving attitude and ability to work in a fast-paced environment

What can we offer?

• Contract of employment,
• Private medical care (LuxMed),
• Pluxee card,
• Life insurance,
• Multisport card,
• MyBenefit cafeteria system,
• Access to professional training and development programs,
• Hybrid work model (2-3 times per week work from the office),
• Additional paid leave (up to 4 extra days).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.