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Responsibilities
- Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents.
- Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.
- Conduct analysis of log files, including forensic analysis of system resource access.
- Review customer reports to ensure quality and accuracy.
- Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.
- Respond to inbound requests via phone and other electronic means for technical assistance with managed services.
- Respond in a timely manner (within documented SLA) to support, threat, and other cases.
- Document actions in cases to effectively communicate information internally and to customers.
- Resolve problems independently and understand escalation procedure.
- Maintain a high degree of awareness of the current threat landscape.
- Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.
- Perform other essential duties as assigned.
- Able to work in rotating shifts within a 24/7 operating environment.
Qualifications & Skill
- sA Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree
- .An active interest in internet security, incident detection, network and systems security
- .A sound knowledge of IT security best practices, common attack types and detection/prevention methods
- .Demonstrable experience of analysing and interpreting system, security, and application logs
- .Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce
- .Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, NitroSecurity, etc
- .TCP/IP knowledge, networking, and security product experience
- .Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks
- .Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc
- .CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable
- .Outstanding organizational skills
- .Exclusive focus and vast experience in IT
- .Strong analytical and problem-solving skills
- .A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure
- .Very good communication skills
- .Strong written and verbal skills
- .Strong interpersonal skills with the ability to collaborate well with others
- .Ability to speak and write in English is required; Arabic is preferred
.
Benefi
- tsHealth insurance with one of the leading global providers for medical insuranc
- e.Career progression and growth through challenging projects and wor
- k.Employee engagement and wellness campaigns activities throughout the yea
- r.Excellent learning and development opportunitie
- s.Inclusive and diverse working environmen
- t.Flexible/Hybrid working environmen
- t.Annual flight tickets to home countr
- y.Open door polic
Key Skills
Ranked by relevance
siem
firewalls
switches
qradar
splunk
cissp
vault
vpns
ceh
sla
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- Posted
- Apr 24, 2026
- Type
- Full-time
- Level
- Associate
- Location
- Dubai
- Company
- Cyberr®
Industries
Software Development
Categories
Information Technology
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