Product Manager

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, we’ve grown our organization to 16,850+ people, across 60 offices, in 20 countries, in key global markets.

Our challenge

We are seeking a highly skilled and experienced UX Designer to join our dynamic team serving projects within Digital, Data, AI, Client and Banking domains. The ideal candidate will be passionate about understanding user needs and translating them into exceptional digital experiences. As a UX Designer, you will play a critical role in shaping the future of our digital products, ensuring they are both intuitive and empowering for our users.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Toronto, ON is CAD 90k – CAD 100k/year & benefits (see below).

The Role

Responsibilities:

• Lead the UX design process for complex digital and financial systems, from concept to delivery.
• Collaborate with product managers, engineers, and stakeholders to define and implement innovative solutions for product direction, visuals, and experience.
• Create personas, user journeys, wireframes, prototypes, and high-fidelity designs that meet both user needs and business goals.
• Conduct user research and usability testing to gather insights and iteratively improve the user experience.
• Utilize data from various analytics platforms to inform design decisions and measure the impact of UX enhancements.
• Champion user-centered design principles and best practices across the organization.
• Collaborate with other designers on the team and contribute to the development of the design team's culture and knowledge base.
• Stay abreast of UX trends, tools, and technologies, and integrate them into your workflow where appropriate.

Requirements:

• Bachelor's or Master’s degree in Design, Human-Computer Interaction, or a related field.
• 10+ years of professional experience in UX design, preferably within the financial sector or investment banking.
• A strong portfolio showcasing UX expertise in designing complex applications for web, mobile, and/or desktop platforms.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Excellent understanding of usability principles, information architecture, and user-centered design methodologies.
• Experience with conducting and analyzing user research, A/B testing, and other usability practices.
• Strong communication and presentation skills, with the ability to articulate design decisions to various stakeholders.
• Ability to work effectively in a fast-paced, collaborative, and deadline-driven environment

We offer:

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.