Scrum Master

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

• We are seeking a highly experienced Scrum Master to support complex IT initiatives, drive Agile maturity, and manage delivery across multiple teams and priorities. The ideal candidate will operate at both the team and program level, ensuring alignment, predictability, and continuous improvement.
  
  
  

Key Responsibilities

• Operate within Scrum while managing a hybrid Agile delivery model (Scrum + non-Scrum)
• Execute on prioritized work handed off by Product owner
• Ensure alignment, coordination, and delivery across teams and dependencies
• Facilitate all Agile ceremonies (Daily Scrum, Sprint Planning, Review, Retrospective)
• Drive Agile best practices and ensure adherence to Scrum principles
• Remove impediments and proactively manage risks/issues
• Partner with Product Owners to refine and prioritize backlog
• Track and report on delivery metrics (velocity, burndown, cycle time, etc.)
• Coordinate across multiple teams, stakeholders, and dependencies
• Coach teams and stakeholders on Agile mindset and maturity
• Support release planning and roadmap execution
• Ensure transparency and communication across leadership and delivery teams
  
  
  

Qualifications (Must-Have)

• 8–12+ years in IT delivery, with 5+ years as a Scrum Master
• Scrum certifications (CSM, PSM, SAFe Scrum Master, or equivalent)
• Proven experience operating in complex enterprise environments, including pharma-regulated settings
• Experience in program-level or portfolio-level Agile delivery
• Demonstrated success managing multiple concurrent Agile teams
• Experience with large-scale Agile frameworks (SAFe, LeSS, or similar)
• Strong understanding of software development lifecycle (SDLC)
• Experience working with cross-functional teams (Dev, QA, DevOps, UX, Product)
• Exposure to DevOps, CI/CD pipelines, and cloud environments
• Experience in Pharmaceutical
• Hands-on experience with Agile tools (e.g., Jira, Azure DevOps)
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. A master’s degree or relevant certifications (e.g., Certified Scrum Master (CSM), PMI-ACP) is a plus. EM will consider comparable experience.
  
  
  

Key Skills & Competencies

• Background in technical roles (developer, QA, architect) is a plus
• Excellent facilitation and conflict resolution skills
• Strong stakeholder management (including senior leadership)
• Ability to manage competing priorities and shifting timelines
• Data-driven mindset (metrics, reporting, continuous improvement)
• Strong communication skills (verbal, written, executive-level)
• Ability to influence without authority
  
  
  

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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