Relationship Manager - FGT

SUMMARY OF ROLE:

To mange a range of complex and standard clients accounts daily. To secure sales and generate income in line with business plan.

KEY RESPONSIBILITIES:

1. Business Generation:

· To contribute to the development of the bank’s overall business plan through identification of income generating opportunities in defined markets industries and targeted potential customers.

· To achieve the target submitted in the annual budgetary plan for the specific account portfolio allocated.

2. Portfolio Management:

· To manage account relationships with existing portfolio of customers in order to maximize account profitability within the Bank’s Group Credit policy.

· To establish account relationship with new customers within the industry assigned.

· To ensure high risk situations are identified early and actions taken for proper intensive handling and recovery.

3. Customer Management:

· To meet with current and potential key bank customers in the interests of sustaining and furthering on going profitable relationships.

· Cross sell bank products and services.

· Positive representation and projection of the Bank in the market.

4. Credit Assessment

· To prepare timely and quality credit proposals for analysis and approval in line with authority level.

· Policy and procedure awareness

· Credit knowledge (IFRS9), overdue, excess limits, missing and expired documents, call reports and insurance expiry trackers.

5. Process Innovation, Automation & Digitalization:

· Drive continuous process improvement through innovative, automated, and digital solutions once required

6. Business Control & Governance

· Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.

7. Self/People Development & Continuous Learning:

· Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.

• Bachelors Degree in Finance, Accounting, Economics, or any other related fields.
  
• 5+ years of banking sector or any other related financial sector.