Project Management Office specialist

Who are we?

At MBO we give people the control to do the work they love the way they want. We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients.

Position Purpose: Facilitating and monitoring the entire IC/SOW process life cycle and establishing and managing relationships between the IC's/SP's and the Engagement Managers to ensure that all processes are executed in a timely manner.

• As a critical member of the overall Client Program Management Office (PMO), facilitate the end-to-end IC/SOW process life-cycle by: engaging, educating, monitoring and ensuring the execution of the IC/SOW processes for service providers and engagement managers by:
• Establishing and building a professional rapport, following up consistently and maintaining on-going contact and communication with both the Engagement Manager and the IC Candidate throughout the IC evaluation process – from initial request to successful on-boarding.
• Manage all escalations through to resolution engaging the client, MBO PMO Manager and the MBO Account Director as needed.
• Provide IC/SOW program education. Conduct just in time training to Suppliers and Hiring Managers when resolving issues.
• Proactively review and monitor status and progress on IC reqs and enrolments
• Assist clients with the on-boarding process for all qualified ICs including overview and the facilitation of any escalations, waivers, etc.
• Manage the process for the IC Candidates that don’t qualify as ICs, passing them back to clients’ payroll provider
• SOW creation and management
• Monitor approvals by manager and service provider, create amendments for changes, track PO spend and monitor project end date.
• Ensure timely submission of time, expense and milestone payments, audit for accurate invoicing information and research and resolve supplier payment issues.
• Act as a cooperative and contributing team member of the IC/SOW program to ensure that a high level of service is always offered to customers, suppliers, and program stakeholders.
• Proactively identify service delivery issues and coordinate timely resolution.
• Maintain project and case records in the designated technology platforms.
• Proactively manage open cases and cycle time for the end to end process
• Drive process refinement and identify opportunities for improvement.

Other duties as assigned.

Requirements:

Minimum Education Required:

• BA/BS or equivalent experience. Procurement, Technical or Business-related field
• High School diploma required

Minimum Years’ Experience required:

• 3+ years’ experience – staffing industry experience preferred

Skills Required:

• Proficient in developing professional relationships with clients and suppliers
• Excellent communication skills including verbal, written and listening
• Ability to problem solve
• Proficient negotiation skills and customer service skills
• Ability to prioritize and effectively handle multiple tasks that require attention to detail
• Ability to lead and/or contribute to a team environment
• Demonstrate initiative and self motivation
• Efficient time management skills
• Staffing and/or Vendor Management experience

Desired Competencies:

• Experience working with VMS platforms (Beeline, Fieldglass, VNDLY)
• Existing exposure to contingent workforce programmes
• Czech language knowledge
• Strong analytical and problem-solving skills
• Human Resources, Customer Service, Sales Delivery experience desired but not required

Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. With tailored solutions focused on the complexities of the extended workforce, clients can leverage Beeline products that meet their unique requirements. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network. Explore more at beeline.com.

Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes.

Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce.

This list of "Requirements and Responsibilities" is not intended to be limiting. The Company reserves the right to revise this job description based on the actual job requirements as varied from time to time.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled