Senior ServiceNow Developer

We are seeking an experienced Senior ServiceNow Developer with solid expertise in ITOM, CSDM and integrations to support our multi-source, service-aware and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to design forward-looking solutions and empower stakeholders to realize and govern data effectively.

Feel free to work remotely from anywhere across Latvia or connect with colleagues at our Riga office.

Responsibilities

• Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof
• Work with ServiceNow engineers to create, refine and realize user stories
• Remediate incidents and fulfill requests within your area of responsibility
• Design holistic solutions that address both technical and business needs
• Empower business stakeholders to realize and govern data
• Apply creative, conceptual and practical thinking to complex problems
• Support the multi-source, service-aware and self-healing CMDB

Requirements

• 3+ years of experience as a ServiceNow Developer
• Solid experience with multi-source CMDB, discovery (patterns) and IRE governance
• Proficiency in IH-ETL, service mapping and APM/TPM
• Understanding of CSDM and expertise in ServiceNow ITAM (HAM & SAM) and ITOM modules
• Capability to create holistic solutions and empower business stakeholders to realize and govern data
• Strong communication skills, both clear and empathetic
• Flexibility to think creatively, conceptually and practically
• English proficiency at B2 level or higher

We offer

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years.
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies.
• World-Class Clients: Work closely with 340+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact.
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices.
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys.
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life.
• Hybrid Setup: The flexibility to work from any location in Latvia, whether it's your home or our office in Riga.
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more.

Salary range €3.2K-€5K gross, based on your experience and interview results.

EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.With offices in 55+ countries, EPAM has grown in Latvia to over 150+ talented innovators in 4 years. We foster creativity and unconventional ways of doing things, welcoming like-minded professionals to join us.