HR Generalist & Office Manager

About Us

Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.

Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.

The Role

We are looking for an HR Generalist who will report directly to the Head of HR and take full ownership of end-to-end HR operations in Spain including office management.

This role will act as the local HR point of reference, overseeing people administration, Spanish labor law compliance, and recruitment activities, while actively supporting the business in a fast-paced and high-growth environment.

The ideal candidate is hands-on, autonomous, and business-oriented, with experience in SaaS, start-up or scale-up environments, and comfortable operating in rapidly evolving organizations.

Main Responsibilities

People Administration & Labor Law

• Manage the full employee lifecycle (hiring, onboarding, contract changes, terminations).
• Draft and manage employment contracts in compliance with Spanish labor law.
• Coordinate with local payroll providers and labor consultants.
• Oversee payroll, benefits, holidays, leaves, and absences.
• Monitor labor law updates and ensure company policies remain compliant.
• Recruiting & Talent Acquisition
• Partner with hiring managers to define needs and create job descriptions.
• Post job ads, screen CVs, conduct interviews, and coordinate selection stages.
• Manage offers and support the hiring process.
• Continuously improve recruiting processes and candidate experience.
• Provide day-to-day HR operational support to employees.
• Collaborate with the broader HR team on cross-functional projects.
• Support performance management, training, and development initiatives.
• Coordinate with suppliers, cleaning services, IT support, etc.
• Manage contracts and service agreements
• Oversee daily office activities and workflows
• Ensure supplies, equipment, and facilities are functioning properly

Requirements

• 3+ years of experience in HR Generalist or similar roles.
• Strong knowledge of Spanish labor law and people administration.
• Proven experience managing full-cycle recruitment processes.
• Experience in SaaS, start-up or scale-up environments is a strong plus.
• Good knowledge of HR tools and ATS platforms.
• Experience using AI tools applied to HR processes (e.g. recruiting, CV screening, people analytics, HR automation).
• Ability to assess and implement innovative HR solutions to improve efficiency.
• Strong organizational skills, attention to detail, and a hands-on approach.
• High level of autonomy and problem-solving mindset.

Languages

• Spanish: native or fluent.
• English: professional working proficiency.
• Italian: nice to have.

Soft Skills

• Ability to work independently and manage multiple priorities.
• Excellent communication and interpersonal skills.
• High level of confidentiality and reliability.
• Flexibility and adaptability in dynamic environments.
• Continuous improvement mindset.

What We Offer

• Professional growth in an innovative, dynamic, and fast-growing environment.
• Continuous training and access to advanced tools to perform at your best.
• Salary range: 28,000-35,000 gross annual, based on experience.
• Professional growth opportunities in an international and rapidly expanding context
• Work with cutting-edge technologies in conversational AI and WhatsApp Business
• Permanent and full-time contract.
• Company laptop.