Network Operations Engineer

We’re looking for an experienced Network Operations Engineer to take ownership of the day-to-day availability and performance of a global enterprise network. This is a hands-on, technically strong role operating within a multinational environment, supporting production networks and contributing to an ongoing network refresh and office move programme.

You’ll work closely with internal teams and managed service providers, acting as a senior technical escalation point while also driving service improvement, stability, and incident prevention.

Please note: This is a Contract Role with 2 days per week working onsite in Gdansk.

What You’ll Be Doing

• Owning the operational stability and availability of WAN, LAN, network security, and cloud internet security platforms
• Troubleshooting complex network issues across global environments
• Supporting and deploying the latest network standards as part of network refresh initiatives
• Leading and participating in Major Incident Management calls and activities
• Delivering detailed Root Cause Analysis (RCA) for production incidents
• Managing patching activities across the network estate
• Reviewing and assessing Managed Service Provider capabilities and performance
• Tracking availability and proactively eliminating recurring incidents
• Driving continuous improvement across network operations and tooling

What You’ll Bring

• 8+ years’ experience in IT Operations / Network Engineering roles within enterprise environments
• Strong experience supporting global production networks
• Expertise in Carrier Services, including:
• SD-WAN (VeloCloud)
• WAN circuits (MPLS, point-to-point)
• In-depth knowledge of enterprise networking vendors such as Cisco, Aruba, and Infoblox
• Experience working in wireless-first enterprise environments
• Hands-on experience with cloud internet security platforms, ideally Zscaler
• Solid understanding of firewalls and network load balancers
• Experience using monitoring and performance tools such as SolarWinds and Riverbed
• Background working within a 24x7 global support model
• Experience operating in both in-house IT and managed service delivery environments
• Relevant professional technical certifications (preferred)

Key Skills & Competencies

• Strong technical capability in data routing and switching
• Excellent communication skills, able to operate calmly during incidents
• A strong sense of ownership and accountability
• Comfortable working across teams, vendors, and geographies
• Proactive mindset with a focus on service improvement and resilience

Why Join?

• Work on large-scale enterprise network environments
• Play a key role in network refresh and office move initiatives
• Exposure to modern networking technologies and cloud security platforms
• Opportunity to influence service quality and operational excellence at a global level