Senior Executive / Executive, Information Technology

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Group, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for a Senior Executive / Executive, Information Technology to join our team!

As a Senior Executive / Executive, Information Technology , we rely on you to:

• Support and maintain the resort’s information systems, IT applications, and hardware to ensure reliable and secure IT operations
• Plan and execute system upgrades and modifications to meet evolving business requirements and improve operational efficiency
• Deliver IT support and training to users to enhance technology adoption and promptly resolve technical issues
• Identify and implement innovative IT solutions to optimize resort operations and enhance guest and staff experiences
• Collaborate with cross-functional teams and stakeholders to understand IT needs and deliver impactful solution
• Equip with Data Literacy in understanding of dashboards, reports, data visualization, and ability to interpret business data and trends, using Power BI
• Create simple workflows, forms, or automation processes using Microsoft Power Platform (Power Automate or Power Apps) to streamline operations
• Write clear and effective prompts for AI tools to generate accurate responses or automate tasks
• Apply basic Python or scripting skills for simple automation, data processing, or system tasks
• Utilize and exposure to AI platforms such as AWS AI services, Microsoft Azure OpenAI, OpenAI, and Anthropic Claude to support IT initiatives
  
  

We Are Looking For Someone Who

• Relevant experience in managing IT systems and infrastructure in a hospitality or related environment
• Certification in Information Technology or a related discipline demonstrating foundational IT knowledge
• Strong communication and interpersonal skills to engage users and facilitate effective IT training
• Familiar with Power BI and Data Literacy, Power Automate, Prompt Engineering, Python and Basic Scripting and various AI Platforms
  
  

If you are the right person, what are you waiting for? Click the apply button now!