Transformation Specialist

General Information

Ref # 233240

Location: Qatar-Doha

Job family: Cargo & Airport Operations

Closing Date: 2026-05-16

Description

The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways is leading this change.

To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Team in Doha as a Transformation Specialist.

About The Role

In this role, you will be focusing on identifying gaps in current business processes and propose areas of improvement. You will act as problem solver, change maker, and an enabler in understanding and implementing change management and organizational dynamics.

Additionally, you will support the Management in delivering process improvement projects to achieve operational efficiency and transformational change with visible benefits to QR strategic goals.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

• Manage data collation and analysis to develop insights from the problem statement
• Perform analyses on the issues and the interlinkages with existing processes
• Create high quality, visually engaging and impactful presentations for C-level executives
• Develop a plan of action for these issues ranging from new processes, new business model, realignment of existing processes to removing of non-value adding tasks
• Facilitate the distribution of action plans to the respective team and to ensure full completion
• Adopt lean principles and project management wherever possible to enhance the capability of the designated business units.
• Drive project outcomes and inspire change across all teams.
• Perform stakeholders’ analysis and change impacts assessment through workshops and frequent interactions with key executive/process owner across the impacted segments of the organization
• Collaborate with enabler functions to facilitate the introduction of innovative solutions
  
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualification

About You

• Bachelor’s degree or equivalent with minimum of 4 years of cargo job-related experience
• Preferred previous experience in airline, logistics, supply chain and consultancy industries
• Experience leading cross functional projects. This would include projects related to business strategy, product, productivity and efficiency.
• Strong analytical and problem-solving skills.
• Effective leadership and communication skills.
• Advanced knowledge of MS Office (Excel, PowerPoint), and intermediate experience with Business Intelligence tools, e.g. PowerBi or Tableau
• Preferred project management certifications (e.g.: PMP, agile and scrum)
• Preferred process improvement certification (e.g.: yellow belt, green belt, lean)
  
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How To Apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=233240