Cloud Site Reliability Specialist (SRE)

Our client is looking Private Cloud Site Reliability Specialist (SRE) for long term project in Montreal, QC (Hybrid) Below is the detail requirement.

Role: Private Cloud Site Reliability Specialist (SRE)

Location: Montreal, QC (Hybrid mode)

Position Description:

The Private Cloud SRE L3 team is part of the Enterprise Computing organization within Client. The team has presence in cities globally and is focused on supporting cloud and container-based platforms for internal and external clients.

You will integrate with the global follow the sun operations model, which translates to responsibility for technologies supported by the team in the respective regions.

Team members frequently interact with engineering teams and collaborate on the testing and certification of software deployed to the platform.

Primary Responsibilities:

Provide L3 support for Client's private cloud, including on-call rotation

Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring

Create and improve processes for support, including training, documentation, customer engagement, incident, problem, and change management

Contribute to internally developed CLIs and APIs to automate SRE's activities and platform's automation

Work together with L2 teams and other L3 team members internationally.

Required Skills:

5 to 10 years of relevant experience in platforms maintenance/development

Experience in a least one programming language

Experience with maintaining complex production systems with cloud and legacy technologies -Proven Kubernetes and Docker experience

Knowledge of monitoring stack (Grafana, Prometheus, Splunk) usage

Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage resolution

Communicate effectively with various user groups, e.g. developers and engineers, as well as remote team members.

Nice to have:

Experience in developing monitoring architecture and implementing monitoring agents, and alerts

Experience in Golang, React, Kubernetes Operators

Knowledge of security protocols, e.g. SSL/TLS, Kerberos