Reporting & Data Insights Specialist

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

Benefits

We offer plenty of room for you to grow and flexible benefits to suit every stage of your life and career, including:

• Flexible hybrid working options
• Professional development and career growth pathways
• Access to Serco’s wellbeing and employee assistance programs
• A supportive and inclusive work culture that values diversity
• Opportunities to collaborate with trusted leaders and global teams
• Long-term career stability with government-backed contracts
  
  

Make an impact at Serco

As a Reporting & Data Specialist in our People Services team, you’ll empower leaders to make informed, data-driven decisions through insightful reporting and engaging data visualisation. You’ll prepare and analyse HR metrics, develop clear and intuitive dashboards, and transform complex data into meaningful insights that support business planning and workforce management. By combining your technical expertise with creativity, you’ll bring data to life, helping Serco achieve its purpose to impact a better future.

You’ll Make a Positive Impact By

• Preparing HR metrics and reports that support consistent and informed decision making.
• Providing complex ad-hoc reports and insights in line with business needs and SLAs.
• Collaborating with global and functional teams to standardise metrics and definitions.
• Benchmarking business metrics against industry standards and compliance requirements.
• Supporting data-driven projects and initiatives that enable timely decision making.
• Developing intuitive reporting interfaces and maintaining clear documentation
  
  

Serco is a place for you

To Be Successful In This Role, You’ll Have

• A Bachelor’s degree in Analytics, Mathematics, Statistics, IT or equivalent experience.
• Strong understanding of SAP HCM data and reporting capabilities.
• Experience with BI and visualisation tools such as Power BI, Tableau or SAP Analytics Cloud.
• Advanced Excel skills including Macros, VBA scripting and statistical analysis.
• Strong business analysis, problem-solving and communication skills.
• Experience with SQL scripting, DAX, or predictive modelling (Python/R) is desirable.
  
  

You’ll join a highly supportive culture with trusted leaders who will help you achieve your goals. At Serco, we value flexibility, collaboration and the opportunity to do important work that really matters.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

Our work touches the lives of millions across Australia, New Zealand and Hong Kong — in Health, Defence, Maritime, Justice, Immigration and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander peoples, LGBTQI+, veterans and people with disability.

By joining Serco, you’ll also have access to Employee Networks led by colleagues passionate about inclusion and belonging.

Impact a better future at Serco.