System Operation and Maintenance Engineer Direct Supervisor

Company Description

InsTech Netherlands is a leading company specializing in smart security inspection technologies, serving diverse industries such as cargo, body, environmental, mining, and food inspection. Established in 2017 with Dutch government support, the company has grown rapidly with offices in Rotterdam and Amsterdam. It operates a cutting-edge research and development center and a business exhibition hub in the Netherlands. The company provides comprehensive solutions and support to customers across the Benelux region and Europe, powered by a dedicated project and service team. InsTech Netherlands is committed to innovation and excellence in delivering advanced inspection solutions.

SYSTEM OPERATION AND MAINTENANCE ENGINEER DIRECT SUPERVISOR

We are looking for technically skilled candidate with good problem-solving ability for the position of SYSTEM OPERATION AND MAINTENANCE ENGINEER DIRECT SUPERVISOR.

Job Responsibilities

1. The work location is mainly in Europe, responsible for on-site installation, daily operation and maintenance, technical support, troubleshooting and security compliance assurance of airport network integration systems in Europe. 

2. Responsible for sorting out typical fault cases in Europe, analyzing the causes, and outputting English technical reports. 

3. Responsible for the preparation and management of maintenance technical data, and put forward suggestions for improvement of product line iterations based on on-site experience.

Qualifications

1. Bachelor degree or above in computer science or other related majors. 

2. Familiar with basic knowledge of computer networks, with more than 5 years of experience in network/system operation and maintenance or system integration. 

3. Proficient in mainstream switches and router configurations such as Huawei and Cisco (VLAN, STP, OSPF, BGP, ACL, NAT, etc.), and have independent troubleshooting capabilities for complex network faults (packet capture and log analysis). 

4. Familiar with mainstream firewall configurations (such as Cisco and Huawei), master security mechanisms such as access control, VPN, 802.1X, and log auditing, and be able to complete compliance configurations with GDPR or airport security audits. 

5. Possess Windows Server deployment and O&M capabilities, and be familiar with the deployment and troubleshooting of virtualization (VMware), database (MySQL/SQL Server) and common application systems (security inspection, monitoring, management platform) (interface timeout, certificate abnormality, storage server failure, etc.). 

6. Be able to undertake on-site debugging, configuration change, version upgrade, spare parts replacement support of network equipment, and handle application and network linkage problems. 

7. Have the ability to deploy software systems, and be able to analyze logs, configure environments, and check dependencies on application systems through training. 

8. Able to assist the R&D team in on-site problem reproduction, patch verification and version grayscale testing. 

9. English is required to be used as a working language (reading and writing technical documents, oral communication troubleshooting). Overseas work experience is preferred; Mastery of local European languages (e.g. German, French, etc.) is a plus. 

10. Huawei/Cisco certification (HCIP/CCNP or above) is preferred. 

11. ITIL, PMP or security certification (CCNA Security, CISSP, CISP, etc.) is preferred. 

12. Experience in software development (such as Python, Java, Shell, Go, C# and other languages) is preferred. 

What we offer

•   A competitive salary tailored to your expertise.
•   A hybrid working scheme.
•   A contract with InsTech Netherlands BV.
•   Opportunities for development, training, and professional growth.
•   The chance to make a significant impact in a growing company.
•   An inspiring workplace with a stunning view of Rotterdam.

Why join us?

At InsTech Netherlands, you’ll be part of a team that thrives on innovation and collaboration. Whether you’re just starting your career or have years of experience, this role offers the chance to grow, develop, and make a real impact.

Ready to apply?

If you’re excited about this opportunity, send your resume to [email protected]. We’re looking forward to welcoming you to our team!