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Dev.Pro
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Intermediate Network Operations Center (NOC) Engineer - OP02134
Poland
Β· Full-time
Β·
Not Applicable
π’ At Dev.Pro, we work on projects that impact millions of people around the world β but we know it's the people behind the tech who make it all happen. We truly value what makes each person unique and are building a workplace that's inclusive, friendly, and supportive.
We invite a NOC Analyst to join our team, which is responsible for the continuous monitoring and maintenance of a mission-critical cloud environment. In this role, you'll act as the primary point of contact for production alerts, identifying anomalies and performing initial triage using logs and metrics.
π© What's in it for you:
In this role, you'll act as the first responder for production alerts and incidents, ensuring timely detection, triage, and resolution.
β Submit a CV in English β β Intro call with a Recruiter β β Interview β β Offer
Interested? Find out more:
πHow we work
π» LinkedIn Page
π Our website
π»IG Page
We invite a NOC Analyst to join our team, which is responsible for the continuous monitoring and maintenance of a mission-critical cloud environment. In this role, you'll act as the primary point of contact for production alerts, identifying anomalies and performing initial triage using logs and metrics.
π© What's in it for you:
- Work hands-on with Datadog, LogicMonitor, ServiceNow in production support environments
- Benefit from regular security awareness training to strengthen your security practices
- Execute complex operational tasks, from failover procedures to strategic maintenance
- 2+ years of IT support and incident management experience, including triage, prioritization, and escalation
- Experience with monitoring and observability tools (Datadog, LogicMonitor, or similar)
- Ability to navigate dashboards and perform log correlation
- Solid understanding of DNS, load balancing, and HTTP/HTTPS protocols
- Advanced English communication skills (written and verbal)
- Clear communication with technical teams and stakeholders during incident response
- Ability to manage multiple priorities in fast-paced environments
- Strong analytical and problem-solving skills with a methodical approach to troubleshooting
- Strong sense of ownership and accountability with the ability to stay calm and organized during critical incidents
- Disciplined approach to following operational processes and maintaining 24/7 shift coverage
- Self-motivation with the ability to adapt and learn quickly
- Understanding of security best practices (access control, data protection, phishing prevention, security policy compliance)
- Experience with ServiceNow and/or Jira Service Management
- Experience using Slack or Microsoft Teams in a support environment
- Experience in Help Desk, NOC, SOC, or L1/L2 technical support roles
- Familiarity with AWS and Azure
- Familiarity with Kubernetes and Docker
- Exposure to PostgreSQL, MySQL, and Amazon RDS
- Familiarity with GitHub Actions, Bitbucket, and Amazon SQS
In this role, you'll act as the first responder for production alerts and incidents, ensuring timely detection, triage, and resolution.
- Monitor system health using Datadog, LogicMonitor, or similar observability and monitoring tools
- Analyze logs, metrics, and traces to determine incident scope and impact
- Manage the incident lifecycle, including triage, prioritization, and escalation coordination
- Document and track incidents in ServiceNow and Jira Service Management
- Coordinate with application and development teams, providing initial technical analysis to support faster resolution
- Communicate clear, concise incident updates, translating technical status into actionable information
- Maintain accurate incident records and provide structured shift handovers to incoming analysts
β Submit a CV in English β β Intro call with a Recruiter β β Interview β β Offer
Interested? Find out more:
πHow we work
π» LinkedIn Page
π Our website
π»IG Page
Key Skills
Ranked by relevance
datadog
jira
kubernetes
postgresql
mysql
cloud
slack
aws
dns
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- Posted
- May 08, 2026
- Type
- Full-time
- Level
- Not Applicable
- Location
- WrocΕaw
- Company
- Dev.Pro
Industries
IT Services
IT Consulting
Categories
Other
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Network and Systems Engineer
2026-05-28
Full-time
Not Applicable
Belgium
IT Services
Information Technology
View Job Details
Related
Engenheiro(a) DevOps
2026-05-27
Full-time
Not Applicable
Brazil
IT Services
Other
View Job Details
Related
Apply for this Position
2026-05-27
Full-time
Not Applicable
India
IT Services
Other