Scrum Master

Job Title: Scrum Master

Location: REMOTE, Canada

Delivery Leadership & Execution

• Lead the end to end delivery of complex technology projects and programs spanning multiple platforms and teams.

• Develop and manage integrated delivery plans, including milestones, dependencies, timelines, and success metrics.

• Select and tailor delivery methodologies (Agile, Scrum, Waterfall, Hybrid) based on initiative needs.

• Proactively identify risks, dependencies, and constraints; implement mitigation strategies to protect outcomes.

• Drive resolution of complex delivery challenges, serving as an escalation point when needed.

Risk, Issue, and Decision Management

• Anticipate delivery risks using experience, data, and pattern recognition rather than reacting after impact.

• Assess probability, severity, and business impact of risks and issues.

• Own mitigation plans and align cross functional teams to execute them.

• Escalate with clear options, trade offs, and recommendations to support timely decisions.

Stakeholder Engagement & Communication

• Act as a primary delivery partner to business, product, engineering, and leadership stakeholders.

• Translate complex technical and delivery concepts into clear, actionable communication for diverse audiences.

• Facilitate decision making across teams with competing priorities.

• Build trusted relationships and drive progress through influence rather than authority.

Quality, Security, and Customer Focus

• Champion quality and continuous improvement throughout the delivery lifecycle.

• Proactively identify and address security, compliance, and operational considerations.

• Balance customer experience, business impact, and delivery efficiency in decision making.

• Keep teams focused on outcomes and value delivery rather than task completion.

Required

• Bachelor’s degree (or equivalent practical experience).

• Significant experience leading complex technology projects or programs in enterprise environments.

• Proven success delivering high visibility or high risk initiatives with minimal oversight.

• Strong command of Agile, Waterfall, and Hybrid delivery methodologies.

• Experience managing delivery across multiple teams, platforms, or systems.

• Excellent communication, stakeholder management, and influencing skills.

Preferred

• Strong analytical and problem solving skills, with comfort operating in ambiguous environments.

• Demonstrated ability to anticipate problems, drive clarity, and stabilize complex initiatives.

• PMI Project Management Professional (PMP) or similar certification