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Michael Page

Service Now Developer (NowAssist)

Michael Page
Australia · Full-time · Not Applicable
  • Work on real GenAI implementations , not proof‑of‑concepts that never launch
  • Be part of a team shaping next‑generation ServiceNow platforms

About Our Client

Our client is a well-established global consultancy, recognised for their strong presence in the technology sector. This organisation values technical expertise and focuses on delivering quality solutions to its clients.

Job Description

  • Design and implement Now Assist use cases across ITSM, CSM, HRSD, and Creator workflows
  • Configure and optimise Now Assist skills, including:
  • Incident, case, and chat summarisation
  • Resolution note generation
  • AI‑assisted response drafting
  • AI Search and generated answers
  • Build and extend AI‑driven workflows using Flow Designer, IntegrationHub, and Scripted Logic
  • Work with the GenAI Controller, governance rules, and prompt configuration
  • Partner with stakeholders to identify high‑value AI automation opportunities
  • Ensure solutions meet enterprise standards for security, privacy, and performance
  • Support testing, tuning, and continuous improvement of GenAI outputs

The Successful Applicant

A Successful ServiceNow Developer Should Have

  • Proven experience in developing and customising ServiceNow applications.
  • Strong understanding of the ServiceNow platform, including workflows and integrations.
  • Proficiency in JavaScript, HTML, and CSS.
  • A background in software development or a related field.
  • Excellent problem-solving skills and attention to detail.
  • A commitment to delivering high-quality work within set deadlines.
  • Familiarity with ITIL processes and frameworks (preferred but not essential).

What's on Offer

  • Work on real GenAI implementations, not proof‑of‑concepts that never launch
  • Be part of a team shaping next‑generation ServiceNow platforms

If you are ready to take the next step in your career as a ServiceNow Developer, we encourage you to apply today.

Contact: Jeya Umashankar

Quote job ref: JN-052026-7008683

Key Skills

Ranked by relevance

technical expertise javascript designer itil ai
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Country Guide

Australia

Skilled migration pathways & strong salaries

Posted
May 05, 2026
Type
Full-time
Level
Not Applicable
Location
Australia
Company
Michael Page

Industries

Staffing Recruiting

Categories

Engineering Information Technology

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