Agile Lead

Responsibilities:

• Enable effective delivery
• Facilitate planning refinement, daily standups, reviews, and retrospectives so the team can deliver value in small regular increments
• Coach agile ways of working
• Help the team apply agile principles, flow, feedback, transparency, and choose the right practices (Scrum, Kanban, or hybrid)
• Remove impediments
• Identify blockers, process tooling, dependencies, unclear decisions, and drive them to resolution with the right stakeholders
• Improve team health and performance
• Use metrics (cycle time, throughput, predictability, quality signals) to spot bottlenecks and support continuous improvement without turning metrics into a stick
• Support product delivery
• Partner with Product Owners/Managers to improve backlog quality, prioritization, and clarity of outcomes
• Manage dependencies and alignment
• Coordinate across teams, vendors, and functions (e.g., architecture, security, risk) to keep delivery flowing
• Promote good engineering practices
• Encourage quality, automation, and definition of done, discipline, testing, CICD, documentation
• Create a safe, inclusive environment
• Build psychological safety so people raise risks early, challenge constructively, and learn fast
• Facilitate structured problem-solving
• Lead root cause analysis (e.g., Whys, fishbone) and ensure fixes address causes, not symptoms
• Improve processes end to end
• Map current state, remove waste, simplify handoffs, and standardize where it helps and ensure adherence to controls
• Drive delivery of improvements
• Turn ideas into implementable change, owners, milestones, dependencies, and governance

Qualifications:

• Certified Scrum Master (CSM, PSM, or equivalent)
• 5 years of experience in Agile delivery and process improvement roles, ideally within a technology or IT environment

Required Skills:

• Deep understanding of Agile frameworks (Scrum, Kanban) and software delivery lifecycles
• Extensive experience of Jira and Confluence
• Demonstrated experience applying process improvements
• Strong analytical skills with the ability to interpret data and translate insights into action
• Excellent facilitation, communication, and stakeholder engagement skills
• Ability to balance Agile flexibility with process discipline and structure
• Experience with DevOps Agile scaling frameworks (e.g., SAFe) or process automation is an advantage

Preferred Skills:

• Agile (Value-Driven Delivery)