Software Engineer (AI Automation)

Who are Heidi?

Heidi is on a mission to half the time it takes to deliver world class care.

We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.

Today, we have a suite of tools that modernize documentation. Tomorrow, we’ll equip every healthcare org with AI assistants that undo the tediums of clinical & non clinical work

Our team is a potent mosaic of sage, accomplished leaders & brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do.

We’ve raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and in the midst of our next raise, with an ambitious global go-to-market strategy starting with the US & UK.

This job can based in Melbourne, Sydney or remote anywhere in Australia.

The Role

Working closely with our CTO, you’ll be an AI Automation Engineer who will design and develop intelligent systems capable of interpreting on-screen content from different systems, leveraging cutting-edge OCR or multimodal LLMs to automate user interactions.

Your work will involve building APIs that can interpret screenshots, identify elements such as buttons or input fields, and take actions to achieve a desired goal.

You will closely collaborate with frontend & backend engineers to ensure seamless integration and high performance.

What you’ll do:

• Design and implement software that captures and analyzes screenshots using OCR and multi-modal LLMs.
• Build systems that interpret screen data to extract key information such as input fields, buttons, and actions.
• Develop intelligent systems to determine the next logical action, leveraging AI models to achieve user goals (e.g., clicking a button, filling out forms).
• Collaborate with backend and frontend teams to build APIs that integrate with existing systems and enhance automation workflows.
• Ensure high-performance, reliable, and scalable code, with careful attention to data handling and system architecture.
• Design and implement data storage and retrieval systems using MongoDB, Redis, or similar databases for optimal performance and scalability.
• Write testable, maintainable, and efficient code that adheres to best practices.
• Develop strategies for API versioning, performance optimization, and secure data handling.

What we will look for:

• 3+ years (preferred) of experience in software development.
• Strong proficiency in Python, with experience in building scalable backend systems.
• Experience with OCR, multi-modality LLMs, or similar technologies.
• Solid experience with MongoDB, Redis, or similar databases for real-time data management.
• Experience building and optimizing APIs for performance, security, and scalability.
• Strong problem-solving skills and a deep sense of ownership.
• Proven experience in integrating AI systems with third-party tools and applications.
• Competent with CI/CD pipeline tools and source control systems.
• Strong knowledge of security best practices for handling data and application-level vulnerabilities.

Attitude is more important than experience so if you are a hungry, competitive and highly motivated SWE who has a knack for problem solving and building relationships, we want to hear from you.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
• We will stop at nothing to improve patient care across the world.
• We design user experiences for joy and ship them fast.
• We make decisions in a flat hierarchy that prioritizes the truth over rank.
• We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

• Flexible work - hybrid or remote.
• Additional paid day off for your birthday and wellness days
• Full gym access in our Melbourne location and Sydney TBC..
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups