Compliance Manager

Do you thrive on ensuring organizations meet the highest standards in security, privacy, and quality? At Sigma Software, we are looking for a skilled professional to deliver top-tier compliance management expertise to our clients.

In this role, you will focus on key compliance areas:

• information security management systems and processes
• privacy and personal data protection
• business continuity management
• quality management systems and processes
• IT service management systems and processes

Sigma Software is a global IT service provider delivering high-quality solutions to customers in diverse industries. We combine technical excellence with deep domain expertise, offering innovative approaches and ensuring our projects meet the highest standards. Joining our team means working in an environment that supports professional growth, encourages collaboration, and values continuous improvement.

RESPONSIBILITIES

• Implement, develop, and support management systems within the company, such as ISMS and QMS
• Research, implement, and support privacy requirements (GDPR or other) to ensure alignment with data protection regulations
• Develop and implement comprehensive policies and procedures that align with regulatory requirements, and monitor and assess compliance managers' documented policies
• Lead and conduct thorough audits to identify areas of risk, non-compliance, and opportunities for improvement
• Lead the identification of non-conformities and provide recommendations for corrective actions
• Collaborate with relevant stakeholders to identify and assess risks and manage regular risk assessments
• Develop, update, and implement advanced compliance training programs for employees across all levels while managing compliance managers' support for the awareness program
• Investigate, resolve, and provide guidance on complex requests and complaints, ensuring appropriate corrective actions are taken
• Investigate and implement automation of compliance processes

REQUIREMENTS

• IT background or experience in the IT industry
• 3-5 years of experience as a Compliance Manager, Quality Manager, Process Analyst/Engineer, Information Security Expert, or similar
• In-depth knowledge of ISO 27000, ISO 9001, and EU GDPR
• Upper-Intermediate level of English or higher
• Experience in passing external certifications
• Proficiency in standard office software, especially Excel
• Strong document management skills
• Accurate record-keeping abilities
• Exceptional communication and interpersonal skills
• Advanced analytical and research skills
• Experience in employee training

WILL BE A PLUS

• Knowledge of ISO 13485 and/or ASPICE, TISAX, HIPAA standards
• Training certificate in Management Systems Internal Audit
• Understanding of ITIL/ITSM, CMMI for Services, OWASP SAMM or similar frameworks
• Proficiency in GRC/compliance software

PERSONAL PROFILE

• Detail-oriented
• Strong problem-solving mindset
• Ability to work independently and in a team
• High level of integrity
• Proactive approach to process improvement