Team Lead

Team Leader – MSME & Industries (IIDA), Uttar Pradesh

Role Summary

Lead end-to-end programme delivery for MSME & Industries engagements in Uttar Pradesh, ensuring timely execution, governance, MIS reporting and field implementation across districts. The role is delivery-first (no sales/BD) and manages a 15+ member team aligned to agreed project outcomes and government priorities.

Key Responsibilities (Core Delivery)

1) Programme Execution & Governance

• Own day-to-day delivery against scope, milestones, and KPIs for MSME/Industries projects.
• Run governance cadence: weekly/monthly reviews, action tracking, issue resolution and closure.
• Maintain project plans, RACI, risk logs and implementation trackers.

2) State & District Stakeholder Coordination

• Act as the primary delivery interface with the MSME/Industries department, directorates and district officials.
• Coordinate inter-department dependencies and ensure adherence to programme guidelines/SOPs.
• Escalate bottlenecks with structured options and recommended actions.

3) Implementation Oversight (Field + Partners)

• Supervise execution across districts/cluster locations through regular field reviews and validations.
• Manage implementation partners/vendors (if applicable) to ensure SLA adherence and quality outputs.
• Ensure beneficiary/enterprise-centric operations (facilitation, support, grievance redressal as applicable).

4) MIS, Reporting & Outcome Tracking

• Set up and drive robust MIS: daily/weekly trackers, dashboards, monthly progress reports.
• Ensure data quality checks, documentation hygiene, and audit-ready reporting.
• Monitor outcome indicators (e.g., turnaround time, coverage, adoption/utilization, resolution time).

5) Process/SOP Strengthening & Continuous Improvement

• Create/refine SOPs, templates, checklists and operational guidelines for consistent execution.
• Identify gaps in workflows and recommend pragmatic improvements for efficiency and compliance.

6) Team Leadership (15+ Team)

• Lead a 15+ member team: work allocation, performance tracking, coaching and quality reviews.
• Ensure timely, high-quality deliverables with clear accountability and delivery discipline.

Qualification

• Post Graduate degree in Economics / Social Sciences / Public Administration OR Masters/PGDM (Business Management) from national/international premier institutes.

Experience

• 10+ years overall experience & 3–4+ years in MSME/Industries/Multi-sector domain with Central/State Government exposure.
• Preferred: led/managed government programmes (multi-district/state-level) with implementation governance.

Skills & Competencies

• Strong programme management (planning, tracking, governance, risk/issue management)
• MIS & reporting excellence (data validation, dashboards, review packs)
• Stakeholder management with government leadership and district administrations
• Team leadership with multi-location execution control

Work Requirements

• Base in Uttar Pradesh; fly-back will be provided by the firm to enable the candidate’s access.