Senior Functional Engineer (Solution Specialist)- Oman

Key Responsibilities

• Analyze and understand business and functional requirements.
• Support functional design and solution configuration activities.
• Prepare and maintain functional specifications and process documentation.
• Validate workflows, business rules, and system functionalities.
• Coordinate with business users, developers, QA teams, and project stakeholders.
• Participate in workshops, requirement clarification sessions, and solution reviews.
• Support SIT, UAT, and business validation activities.
• Assist in issue analysis, troubleshooting, and functional defect resolution.
• Support process optimization and workflow enhancement activities.
• Participate in release, rollout, and operational support activities.
• Prepare reports, presentations, and functional documentation.
• Ensure alignment between business requirements and technical implementation.
• Utilize AI-assisted productivity and analysis tools to improve documentation, analysis, and operational efficiency.

Mandatory Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Administration, or related field.
• Minimum 5 years of experience in functional analysis, solution support, or enterprise application implementation.
• Strong understanding of:
• Business processes
• Functional requirements
• Workflow analysis
• Software Development Lifecycle (SDLC)
• System integration concepts
• Experience preparing:
• Functional specifications
• Process flows
• User stories
• Functional documentation
• Experience coordinating with technical and business teams.
• Strong analytical, troubleshooting, and communication skills.
• Experience using Microsoft Office and reporting tools.
• Experience utilizing AI productivity and analysis tools including, but not limited to:
• Copilot
• Claude
• Gemini
• Excellent verbal and written communication skills in English and Arabic.

Preferred Qualifications

• Experience in enterprise or government projects.
• Experience with BPMN/workflow-based systems.
• Experience with Agile/Scrum methodologies.
• Experience with enterprise platforms and integration-heavy environments.
• Experience with business process optimization and operational support activities.
• Arabic language skills are advantageous.