Lead, Scrum Master

Job summary:

To facilitate Agile practices and improve team efficiency in project delivery. This role ensures that Agile processes are understood and followed, resolves impediments, and maintains productive team dynamics to achieve project goals effectively and on time.

General Responsibilities:

• Policy, Procedures, Process and Systems
• Ensure the compliance of organization’s policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
• Reporting
• Ensure that all reports are completed timely and comply with the business policies and standards.
• Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision-making.
• Comply with organization’s requirements in a timely manner.

Job Specific Responsibilities:

• Facilitate all aspects of the scrum framework, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring full team engagement.
• Act as a servant leader and coach to the Agile team, promoting accountability and rigor in the application of scrum principles.
• Identify and actively remove impediments to the team’s progress, whether internal or external, to maintain workflow efficiency.
• Foster an environment of open communication and problem-solving, encouraging team members to voice concerns and propose solutions.
• Monitor project timelines and manage scrum artifacts, including sprint backlogs and burndown charts, to ensure transparency and visibility.
• Enhance team dynamics by mediating conflicts and facilitating constructive discussions to drive project momentum.
• Collaborate closely with product owners to ensure that the product backlog is well-maintained and prioritized according to business value.
• Lead and support the team in its efforts to continuously improve processes, advocating for changes that increase productivity and quality.

HSE, Security, and Risk Protocols:

• The Employee shall adhere to all the HSE, Security and Risk Management Rules & Procedures communicated by the company, including:
• Taking reasonable care of their own health, safety, and security.
• Taking reasonable care of the health, safety and security of persons that may be affected by their acts or omissions at work.
• Co-operate with their employer with respect to any instruction and/or actions taken by the employer to protect the employee and/ or comply with HSE and security requirements.
• Report to their immediate line manager any situation which they have reason to believe could present a risk, hazard, or issue to an individual or the company and which they cannot correct themselves.
• Report all HSE and security incidents and work-related injuries.
• Not intentionally or recklessly interfere with or misuse anything provided at the workplace that supports the interest of HSE, security and welfare.

People Management Responsibilities:

• Leadership
• Actively participate in continuous improvement and professional development activities. Support decisions made with integrity and transparency, always aligning with the entity's goals.
• Talent Management
• Engage in talent development programs aimed at enhancing skills and supporting career progression. Contribute to a team culture that is connected to the organization's larger purpose.
• Culture
• Uphold and promote the organization's values within the team. Foster a collaborative and innovative work environment through active participation and support.
• Communication
• Support informed decision-making within the team. Contribute to clear and effective communication, ensuring alignment with organizational objectives and facilitating smooth information flow up and down the chain.

Essential Requirements

• Bachelor’s degree in Information Technology or equivalent
• 6 years of relevant working experience

Desired Requirements

• Master’s degree in Information Technology or equivalent
• 9 years of relevant working experience