Certified Scrum Master

JOB DESCRIPTION

An Insight Global client is seeking an experienced Scrum Master to support a high-visibility digital loyalty initiative. This individual will own and lead Scrum ceremonies for a dedicated product team, ensuring structured, efficient, and well-executed Agile delivery. The Scrum Master will work closely with Product Owners, UI/UX, and development teams, while also serving as a backup to a senior Scrum Master across multiple digital workstreams. This role requires strong Agile fundamentals, excellent communication skills, and the ability to manage and maintain clean, well-organized sprint boards independently.

REQUIRED SKILLS AND EXPERIENCE

• Scrum certification (CSM, PSM, or equivalent) • Minimum 2+ years of experience leading Scrum teams in a digital product environment • Strong understanding of Agile and traditional Scrum processes • Hands-on experience with Azure DevOps (ADO) and/or Jira • Ability to clearly explain and manage: • User story effort / story points • Sprint capacity and velocity • Proven experience facilitating Scrum ceremonies for developers and business stakeholders • Strong communication, facilitation, and organizational skills • Confidence leading discussions, resolving blockers, and speaking up when needed