Scrum Master

About InvoiceCloud

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Job Description

Scrum Master Role Overview We are seeking an experienced Scrum Master with 10+ years of overall IT project delivery experience, including 5+ years in a Scrum Master role, who can drive Agile maturity across teams and the broader organization. This role requires a strong Agile practitioner who can eƯectively facilitate Scrum events, coach teams on Agile principles and practices, and partner with leadership to foster a culture of continuous improvement, delivery excellence, and customer-centric value. The ideal candidate is a servant leader who can balance team-level execution with organizational coaching and Agile transformation.

Key Responsibilities

• Facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives
• Coach development teams, Product Owners, and stakeholders on Agile principles and their practical application
• Support teams in improving delivery outcomes, predictability, and ways of working
• Identify and remove impediments, helping teams effectively navigate blockers and dependencies
• Partner with Product Owners to maintain well-structured, refined, and prioritized backlogs
• Leverage Agile metrics such as velocity, cycle time, and throughput to track progress and drive informed improvements
• Drive Agile maturity across teams by promoting continuous improvement and outcome-focused practices
• Identify systemic challenges and collaborate with leadership to address them
• Facilitate workshops and support team-level and organizational improvement initiatives
• Build strong cross-team collaboration and promote transparency among stakeholders Collaboration & Leadership
• Partner with Engineering, Product, and Business stakeholders to align on delivery goals
• Influence without authority and enable effective cross-functional collaboration
• Promote transparency, predictability, and delivery excellence
• Support change management efforts and Agile transformation initiatives Required Qualifications
• 10+ years of experience in Agile roles (Scrum Master / Agile Coach)
• Strong hands-on experience with Scrum and other Agile frameworks
• Proven experience coaching teams and improving project delivery outcomes
• Excellent facilitation, communication, and stakeholder management skills
• Experience with Agile tools such as Jira, Confluence, or equivalent
• Strong problem-solving and conflict resolution abilities Preferred Qualifications
• Agile certifications such as CSM, PSM, ICP-ACC, or equivalent
• Experience working in large-scale Agile or Safe environments
• Experience leading Agile transformations or enterprise-level coaching initiatives Key Competencies
• Coaching & Mentoring
• Facilitation Excellence
• Stakeholder Management
• Continuous Improvement Mindset
• Organizational Change Enablement
  
  

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