Director of Security - Jumeirah Carlton Tower

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About the Job

An exciting opportunity has arisen for a Director of Security to join Jumeirah Carlton Tower.

The main duties and responsibilities of this role include:

• Direct and instruct security officers, ensuring their presence in all areas of hotels to maximize crime prevention.
• Oversee procedures to ensure all hotel colleagues are knowledgeable about security procedures and fully briefed on security awareness.
• Oversee the process of reporting high-risk individuals, including credit risks and VIP guests, to management.
• Maintain excellent working relationships with the police force, foreign office, customs & excise, local intelligence units, immigration, and other pertinent civil authorities.
• Direct the planning and completion of statutory fire and emergency training for all colleagues, including all levels of management, with input from appropriate colleagues and qualified personnel.
• Drive the consistent implementation of the emergency operations plan and crisis management plan across Jumeirah Group.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Works closely with internal teams (security, strategy, executives, department heads) and external groups including guests, visitors, tenants, contractors, suppliers, and law enforcement.
• Requires a bachelor’s degree and recognised security industry credentials; desirable additions include master’s degree, security training certificates, and police or military background.
• Proficiency in Microsoft Office, knowledge of fire‑fighting and CCTV equipment, and certified training in first aid and CPR.
• Strong interpersonal and communication skills, high attention to detail, self‑motivation, team leadership, and expertise in investigations, crisis management, emergency handling, and risk analysis.

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Dry Cleaning of uniform or Business attire
• Meals on Duty
• Employee Assistance Program
• Wellness Benefits – Chiropodist, Flu Jabs, and more!