Business Analyst in Fee Domain

Job Description

Customer Capabilities is a diverse tribe of 100+ colleagues working in 11 cross‑functional teams across Denmark, Lithuania, and India. Together, we build robust end‑to‑end solutions that power critical banking services for millions of customers and colleagues at Danske Bank - covering core domains such as Fees, Interest, Tax Reporting, and Customer Communication.

Open position is in the Fee domain which is a domain responsible for transforming Danske Banks fee ecosystem to a modern eco system build on cutting edge technology.

You will:

• Engage with stakeholders to gather information and ensure alignment with organisational objectives
• Analyse business requirements, document them and ensure stakeholder signoff.
• Contribute structured ideas for process improvement and critically evaluate proposals to assess their feasibility and potential for enhancing end-to-end processes
• Implement improvement initiatives within your area of expertise, ensuring solutions are practical, value-adding, and aligned with agreed objectives and fully tested and signed off prior to deployment.
• Support project and delivery teams by tracking actions, preparing materials, and ensuring requirements are well-understood and traceable
• Drive initiatives by organising and facilitating events, workshops, and training sessions to ensure successful implementation of process improvements and effective information gathering
  
  

About you:

• 2-3 years’ experience as a business analyst
• Self-driven, able to switch between detail and the big picture, and comfortable with ambiguity
• Strong analytical skills with the ability to collect, organize, analyse and present information with attention to detail and accuracy
• A readiness to take on new challenges, coupled with a strong commitment to growth both personally and professionally
• Strong communication skills
• Advanced English skills, both in verbal and written communication.
• Curious about the use of new technologies
  
  

We offer:

Monthly salary range from 2600 EUR to 3900 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
  
  

See all the benefits HERE.

Your job function (position) in the job contract will be Technology Business Solutions.

If you have any questions or would like more information about the role, you are welcome to contact Troels Sebelin – [email protected]

About Us

Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.