UI/UX Designer

UI/UX Designer (Internal tools)

100% Remote

12 Months Contract

Overview

We’re looking for a designer to help shape the future of Release Platform, Company’s single pane of glass for managing the release and deployment lifecycle.

This role will partner closely with engineering and cross-functional stakeholders to design a clear, scalable, and intuitive experience for planning, executing, monitoring, and improving software releases. The work is expected to be ongoing over the next year and is best suited for someone comfortable owning large, complex internal tooling problems from discovery through delivery.

What this designer will work on

• Define the end-to-end user experience for how teams manage releases and deployments
• Simplify complex operational and technical workflows into intuitive product flows
• Design experiences for visibility, control, confidence, and accountability across the release lifecycle
• Create workflows and patterns for tasks such as release readiness, change review, deployment tracking, rollout status, incident awareness, and rollback support
• Partner with engineering to translate existing platform capabilities into usable product experiences
• Identify where the current experience is confusing, fragmented, manual, or hard to scale
• Build a coherent interaction model and visual language for a high-signal internal platform
• Produce wireframes, polished mocks, prototypes, and UX recommendations that can be implemented iteratively

What success looks like

• Teams can understand release state quickly without needing to piece together information from multiple tools
• Core release workflows are easier to learn, faster to use, and more reliable under pressure
• The platform feels opinionated and cohesive rather than operationally fragmented
• Engineers and release stakeholders have better confidence in deployments and change visibility
• Design work establishes a strong foundation that can evolve with the platform over time as well as apply certain components to be shared across internal tools.

Responsibilities

• Partner with engineering, TPM, and stakeholders to understand current release and deployment workflows
• Turn ambiguous operational problems into clear UX flows and design proposals
• Map user journeys, roles, states, edge cases, and decision points across the release lifecycle
• Design for dense information environments, technical users, and high-consequence workflows
• Create reusable UI patterns for internal platform experiences
• Present work clearly, gather feedback, and iterate quickly
• Balance short-term improvements with longer-term platform vision
• Help define where product thinking, information architecture, and UX consistency are most needed

Ideal background

• Strong experience designing internal tools, enterprise products, or operational workflows
• Ability to make complex systems feel simple without losing critical detail
• Strong systems thinking and information architecture skills
• Experience designing dashboards, workflow-heavy tools, or configuration-heavy products
• Comfort working with engineers on ambiguous early-stage product and platform problems
• Strong proficiency in wireframing, prototyping, and high-fidelity UI design
• Experience designing for states, edge cases, permissions, and operational risk
• Clear communication and the ability to work asynchronously with technical stakeholders

Nice to have

• Experience with release management, developer platforms, deployment tooling, or observability-adjacent workflows
• Experience designing for platform, DevEx, infrastructure, or reliability-oriented teams
• Familiarity with highly technical users and operational decision-making environments
• Experience helping define product direction when the initial design vision is not yet fully formed