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We're working with a well-established, global software business where you'll be building a platform used by some of the world's largest enterprises. This is a genuine opportunity to join a small, highly capable engineering team with the autonomy to make a real impact and the support of a broader organisation behind you.
The Role
The Role
- Building and maintaining product features as part of a cross-functional engineering team, working to a planned roadmap in the core engineering team
- Acting as the primary engineering contact during Australian off-hours, providing first-line engineering coverage within standard UK working hours.
- Investigating production issues using logs, metrics and monitoring tools, performing incident triage, remediation and clear handover documentation.
- Working with Kubernetes-based workloads on AWS, diagnosing deployment, scaling and runtime issues across SQS and SES services.
- Collaborating daily with the Australian team on handovers, sprint planning, technical alignment and ongoing knowledge transfer.
- Contributing to post-incident reviews and long-term reliability improvements.
- Strong front end engineering experience with React, TypeScript and modern JavaScript.
- Practical, hands-on experience with AWS production systems, including SQS for message processing and SES for transactional email delivery.
- Experience running workloads on Kubernetes and Amazon EKS, including debugging pod, container and networking issues.
- Solid observability and diagnostics skills, including log aggregation, metrics analysis and root cause investigation in distributed systems.
- Familiarity with production support workflows: incident triage, escalation, handover documentation and post-incident reviews.
- Excellent written communication skills, with confidence working independently across time zones.
- Work on a platform that powers billions of mission-critical customer conversations for major global enterprises.
- Join a small, technically strong team where your contributions are visible and your work genuinely matters.
- Enjoy a role that combines deep technical challenge with meaningful product ownership, across both feature development and production systems.
- Competitive package: £80,000 to £85,000 basic salary, 10% bonus, and a benefits package.
Key Skills
Ranked by relevance
kubernetes
aws
sqs
typescript
react
eks
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- Posted
- May 18, 2026
- Type
- Full-time
- Level
- Mid-Senior
- Location
- United Kingdom
- Company
- Haystack
Industries
Technology
Information
Internet
Categories
Engineering
Information Technology
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3 roles aligned with this opportunity
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2026-05-23
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Full Stack Developer
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Frontend Developer
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