ADMS Solutions & Support Engineer

Job Description Summary

We are seeking a technical, client-focused Solutions Engineer – Electrification Software to join our Services/Support team. This role encompasses solution implementation, L2–L3 application support, and continuous service improvement. You will apply your understanding of emerging energy industry trends and their impact on utilities to support Electrification Software deployments across the full-service lifecycle, in alignment with ITIL service management practices.

Job Description

At GE Vernova, our advanced software platforms are designed to modernize and transform the electric grid into a smarter, cleaner, and more resilient energy system. By integrating real-time operational data, advanced network modeling, and AI/ML-driven analytics, GridOS enables utilities to manage grid complexity, improve reliability, and support the energy transition—even in severe operating conditions. As an Advanced Distribution Management Systems Solutions & Support Engineer, you will contribute to innovative delivery and support engagements with leading utility customers, operating in a team that provides advanced technical expertise across implementation, go-live, and steady-state operations. Your work will directly contribute to a stable, secure, and resilient energy grid.

Key Responsibilities

• Contribute to the implementation of GridOS solutions, owning technical deliverables across multiple business cases throughout the project lifecycle.
  
  
• Engage with utility customers to understand business and operational requirements and align Electrification Software solutions accordingly.
  
  
• Design, develop, and configure data models tailored for electrical network systems within relevant Electrification Software applications.
  
  
• Provide Level 2 and Level 3 application support for our solutions, handling incidents escalated from L1 support.
  
  
• Diagnose and resolve complex application, data, and integration issues in production and pre-production environments.
  
  
• Perform root cause analysis and contribute to Problem Management, including identification of permanent fixes and preventive actions.
  
  
• Ensure data quality, integrity, and consistency through rigorous testing, validation, and documentation.
  
  
• Monitor system behavior and performance, proactively identifying risks, trends, and improvement opportunities.
  
  
• Support go-live readiness activities, hypercare periods, and post-implementation reviews.
  
  
• Stay informed of evolving electrical network technologies, Electrification Software capabilities, and ITIL best practices.
  
  

Essential Requirements

• Bachelor’s degree in Electrical Engineering, Computer Science/Information Technology, Industrial Automation, or a related field.
  
  
• Strong understanding of IT systems, implementation services, and application support in an ITIL-aligned environment.
  
  
• Experience supporting enterprise applications at L2/L3 level.
  
  
• Solid understanding of database management systems, SQL, and spatial data concepts.
  
  
• Experience with REST APIs, Web Services/SOAP.
  
  
• Familiarity with DevOps principles, including Git and CI/CD tools.
  
  
• Proficiency in Linux and Windows operating systems, including system administration concepts to guide IT.
  
  
• Strong written and spoken English communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders, share knowledge, and work collaboratively in critical infrastructure environments.
  
  

Nice-to-have Qualifications

• ADMS systems experience (preferably Reliance Series 6).
  
  
• ITIL Foundation or higher certification, or equivalent working experience.
  
  
• Experience with FME (Feature Manipulation Engine), CIM data modeling, or similar data transformation tools.
  
  
• Familiarity with Git, Confluence, Jira, Ansible, Nexus, Spring, Maven, JSON, XML, MQ.
  
  
• Cloud platform experience (AWS, Azure, Google Cloud).
  
  

What We Offer

Join GE Vernova and become part of a team dedicated to electrifying the world while decarbonizing it. You will have the opportunity to work on cutting-edge technologies that are transforming the energy landscape and making a real impact on global sustainability. We offer a collaborative and innovative environment where continuous learning and career growth are encouraged. You will work alongside talented professionals, contribute to meaningful projects, and develop your expertise in a rapidly evolving industry. At GE Vernova, you will find a purpose-driven culture that values inclusion, collaboration, and making a difference.

Additional Information

Relocation Assistance Provided: No