Network Engineer

Position: Network Level 2 Analyst

Duration: 6 Months

Location: Hamilton, ON (Onsite)

Engagement Model: Onsite

Pay Rate: $24/hr T4

About the Engagement

We are seeking a highly skilled Network Level 2 Analyst to provide advanced administration, monitoring, and operational support within a large enterprise network environment. This role is responsible for maintaining stability, performance, and security across Cisco-based infrastructure and Check Point security platforms.

The successful candidate will possess strong hands-on expertise in Cisco routing and switching (mandatory) and demonstrate solid working knowledge across modern Cisco enterprise technologies including Cisco ISE, Cisco Wireless, Cisco Catalyst Center, and Cisco ACI. Experience with Check Point firewalls is required.

This role serves as the escalation point for Level 1 support and works directly with customers, vendors, and Level 3 engineering teams to resolve complex incidents and ensure optimal network performance.

Scope

Provide advanced L2 network administration and operational support in an enterprise environment

Act as escalation point for Level 1 support teams

Support Cisco-based infrastructure including routing, switching, wireless, and security platforms

Monitor network performance, troubleshoot incidents, and ensure availability and reliability

Assist in the design, deployment, and maintenance of enterprise network systems

Participate in testing and evaluation of infrastructure to identify improvements

Work closely with internal IS teams to support projects and operational initiatives

Provide rotational 24x7 support coverage

Support enterprise network-attached systems, including hardware, software, tools, and applications

Collaborate with vendors and Level 3 engineering for issue resolution

Contribute to continuous improvement of technical and service delivery capabilities

Assignment Deliverables

Timely resolution of network incidents and service requests

Stable and optimized network infrastructure performance

Accurate documentation (installation guides, runbooks, support procedures)

Successful execution of small to mid-sized network projects

Improved monitoring, troubleshooting, and operational processes

Effective escalation handling and stakeholder communication

Expertise Required

Strong hands-on experience with Cisco routing and switching (mandatory)

Working knowledge of:

Cisco ISE

Cisco Wireless solutions

Cisco Catalyst Center

Cisco ACI

Experience with Check Point firewalls (required)

Knowledge of enterprise network operations, monitoring tools, and troubleshooting methodologies

Experience supporting large-scale enterprise environments

Familiarity with infrastructure testing, deployment, and optimization

Experience in documentation and process improvement

Ability to independently lead small to medium-sized initiatives

Nice to Have:

Experience with Cisco Unified Communications Manager (CUCM)

CUCM-related tasks:

Setup and configuration

Adding users

Phone deployment, moves, and changes

Phone registration and device assignment

Voicemail setup

How to Apply:

• Interested candidates are encouraged to submit their resumes via the Akkodis Canada website.

Our Commitment:

At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.