Key Account Manager Budbee Finland

About Us

In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart.

We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Nordics and parts of continental Europe, but we have no plans on stopping anytime soon. In Finland Budbee was launched in 2018 - we're growing, and we're moving fast.

About The Role

We are seeking an experienced and highly motivated Key Account Manager to join our team in Helsinki. As a Key Account Manager, you will be responsible for managing and developing relationships with our most valuable merchants within E-commerce, ensuring their continued loyalty and satisfaction.

Key Responsibilities

• Manage a portfolio of key accounts and develop strategies to increase revenue and profitability
• Build and maintain strong relationships with clients, ensuring their needs are met, and their expectations exceeded
• Identify new business opportunities and develop innovative solutions to meet clients' changing needs
• Negotiate contracts and agreements with clients, ensuring terms are favourable to both parties
• Analyse sales data and market trends to identify opportunities for growth and improvement
• Collaborate with cross-functional teams to ensure client satisfaction and successful project delivery
• Provide regular reports on account performance and communicate effectively with senior management
  
  

About You

In order to be successful in this role, you will have worked in a similar position before joining us, managing complex SAAS solutions, preferably in the e-commerce or last-mile space. You have a strategic, tactical, and consultative mindset and you come up with creative solutions to challenges. Moreover, you know how to get things moving in order to produce results. If you have a well-established network within the Finnish e-com space that's great, but more importantly you have the capacity to challenge your partners and merchants in a way that brings actual value to all involved stakeholders and a track record to prove it. As you can see we’re looking for someone outstanding and when we review your profile, we would like to see evidence of the following:

More About You

• Bachelor's degree in business administration, marketing, or a related field
• Fluent in Finnish and English
• Minimum of 3-5 years experience in key account management or sales
• Proven track record of achieving targets and growing key accounts
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of CRM software and sales reporting tools
  
  

Beyond the surface - Life at Instabee

• An extraordinary team and great colleagues.
• Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle.
• Very central office locations in Helsinki City Center Shopping Mall and in our awesome new terminal in Tammisto, Vantaa.
• Excellent opportunity to shape business in a quickly evolving environment.
• Join our global expansion and unlock endless career opportunities.
• Enjoy your health and wellness allowance.
• Choose your gear — Apple or Android.
• Don’t forget social events like after work and team activities!
  
  

Stagnation is not an option for us. We're seeking someone who can challenge the status quo. Join us in pushing boundaries and achieving new heights together. Apply now!

Due to the holidays coming up, we will start reviewing applications mid January.

Wish you all Happy Holidays!

Instabee was founded in 2022 after combining Budbee and Instabox — two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy. Instabee is present in six countries, serving thousands of online merchants, including ASOS, Zalando, Inditex and H&M and is on track to become the most admired European e-commerce enabler.

Since the start, Instabee has focused on consumer-centric and sustainable solutions, offering deliveries to boxes and homes using muscle power, electricity, renewable diesel and biofuels. Through bespoke technical solutions, Instabee can guarantee optimal fill rates and routing, minimising any unnecessary transports. Instabee is backed by Kinnevik, Creades and EQT, among others.