Engineering Manager

About Bamboo Card:

Bamboo Card is a fast growing digital gifting platform scaling across new markets and expanding our brand catalogue. We're a diverse, entrepreneurial team that values ownership, accuracy, and continuous improvement, and we're building something meaningful in the digital payments and gifting space.

The Opportunity:

We're looking for an experienced, people-first Engineering Manager to lead one or more engineering teams at Bamboo Card. You'll own team delivery, health, and growth, sitting at the intersection of people leadership, agile execution, and technical credibility. This is a hands-on leadership role for someone who thrives on removing blockers, building reliable delivery rhythms, and genuinely investing in their team.

What You'll Own:

People & Team Health

• Run regular 1:1s, performance evaluations, and career growth plans
• Build a culture of psychological safety, collaboration, and continuous improvement
• Lead bi-annual review cycles and support team onboarding and retention

Delivery & Execution

• Drive end-to-end planning and execution of features, epics, and milestones
• Partner with Product Managers on sprint goals, timelines, and priorities
• Lead grooming, planning, retrospectives, and delivery follow-ups

Planning & Reporting

• Define quarterly and annual engineering goals with the CTO and Product
• Own delivery, quality, and team performance KPIs
• Provide clear, proactive status reports and risk forecasts to leadership

Technical Involvement

• Collaborate with Technical Leads on design decisions and roadmaps
• Stay technically informed enough to guide conversations and unblock teams
• Participate in code reviews, incident analysis, and performance reviews as needed

Support Ownership

• Own and coordinate resolution of engineering support tickets by severity
• Lead post-incident reviews and drive long-term fixes to reduce recurring issues

Remote Workforce Oversight

• Manage timesheets and working hours for distributed team members
• Keep remote teams aligned, engaged, and accountable

What We're Looking For:

• 4+ years in engineering management or equivalent leadership role
• Strong technical background in .NET Core, microservices, and event-driven architecture
• Solid knowledge of AWS, cost management, monitoring, and security
• Proven experience with agile delivery, sprint planning, and execution tracking
• Experience managing remote/distributed engineering teams
• Excellent communication, documentation, and stakeholder reporting skills
• A genuine people-first mindset with a track record of growing engineers

How We Measure Success:

• Sprint delivery rate
• Incident response time
• Team retention and satisfaction
• KPI achievement across the team
• Quality and timeliness of leadership reporting

What We Offer:

• Competitive salary aligned to the UAE market
• Visa sponsorship + health insurance
• A seat at the table as we scale our platform and expand into new markets
• An entrepreneurial environment where ownership is rewarded
• Real opportunity for expanded responsibilities as the business grows