FULL TIME Forward Deployed Engineer

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We’re looking for a Forward Deployed Engineer to deploy and adapt Hermes Agent Enterprise inside complex customer environments. You’ll work directly with enterprise teams to integrate agent workflows, customize deployments, and solve high-impact operational problems.

Responsibilities

• Deploying Hermes Agent Enterprise across cloud, on-prem, and hybrid environments
• Integrating internal APIs, data systems, and enterprise tooling into agent workflows
• Debugging production issues across infrastructure, orchestration, and model layers
• Working closely with customers to scope, implement, and iterate on solutions
• Improving deployment reliability, observability, and operational tooling
  
  

Qualifications

• Strong software engineering experience in production environments
• Experience working directly with enterprise customers or internal stakeholders
• Comfort debugging distributed systems and infrastructure issues
• Ability to move quickly across backend, infra, and AI application layers
  
  

Preferred

• Experience with Docker and cloud infrastructure
• Familiarity with LLM systems, agents, and retrieval pipelines
• History of shipping customer-facing technical solutions
  
  

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