AML Investigation Specialist

About us

Wallester is a cutting-edge financial technology company that specializes in providing innovative solutions for businesses seeking to modernize their payment systems. By offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup or an established enterprise, Wallester delivers flexible, reliable solutions tailored to meet the evolving needs of the digital economy

.
Responsibiliti

es
The AML Investigation Specialist is responsible for the end-to-end handling of transaction monitoring alerts, screening hits, and fraud-related alerts, ensuring timely detection, investigation, and escalation of potential financial crime ris

ks.Operating within the 1st Line of Defence, the role focuses on executing controls, assessing suspicious activity, and escalating cases to the MLRO in accordance with internal procedures and regulatory requirements. The position plays a key role in protecting the organisation from money laundering, terrorist financing, fraud, and other financial crim

es.
1. Alert Handling & Investigat

ions
• Review and investigate transaction monitoring alerts, identifying unusual or suspicious patterns in customer acti

vity.• Analyse fraud alerts and assess potential fraudulent behaviour, including card-related fraud scena

rios.• Investigate sanctions, PEP, and adverse media screening hits, determining true vs false posit

ives.• Conduct comprehensive case investigations using internal systems, customer data, and external sou

rces.
2. Case Analysis & Risk Asse

ssment
• Assess customer behaviour, transaction activity, and risk indicators using a risk-based ap

proach.• Identify red flags related to money laundering, terrorist financing, fraud, or sanctions br

eaches.• Apply professional judgment to determine whether the activity is suspicious and requires esca

lation.
3. Escalation & R

eporting
• Escalate confirmed or suspected suspicious activity to the MLRO in line with internal escalation pr

ocedures.• Prepare clear, structured case summaries to support MLRO decision-making, including rationale and supporting

evidence.• Ensure timely handling of alerts and adherence to internal SLAs and regulatory expe

ctations.
4. Fraud Cas

e Handling
• Investigate and respond to fraud-related incidents, including card misuse, account takeover, or transaction

anomalies.• Support mitigation actions, including blocking accounts/cards, limiting transactions, or escalating for furt

her action.• Collaborate with relevant teams to minimise customer and organisatio

nal impact.
5. Data Collection & D

ocumentation
• Gather and analyse relevant information from internal systems, KYC records, and exte

rnal sources.• Maintain complete, accurate, and audit-ready documentation of all in

vestigations.• Ensure proper record-keeping in line with regulatory and internal

requirements.
6. Collaboration &

Communication
• Work closely with Customer KYC, Fraud, CRM, Risk, and Compliance (2LoD) teams to obtain information and ensure aligned

risk handling.• Communicate effectively with internal stakeholders regarding case status, risks, and re

quired actions.• Support cross-functional efforts to enhance detection and prevention of f

inancial crime.
7. Contin

uous Improvement
• Identify trends, typologies, and recurring issues in alerts an

d investigations.• Contribute to the improvement of transaction monitoring rules, screening processes, and investigati

on methodologies.• Participate in training and stay up to date with AML/CFT and fraud developments, particularly in the payments

and card do

main.
Requirements
• A bachelor’s degree in Finance, Law, Criminology, or a related field (or equivalent experience) i

s highly desirable.Experience in payments, card schemes, or fintech i

s highly desirable.• Experience in AML investigations, transaction monitoring, fraud investigations, or financial crime operatio

ns is an advantage.• Familiarity with AML/CFT regulations and suspicious activity r

eporting processes.
Skill

s & Competencies
• Strong analytical and investigative skills, with

attention to detail.• Ability to assess complex transaction patterns and identify

suspicious behaviour.• Good understanding of financial crime typologies, including fraud an

d card-related risks.• Clear and structured written communication, especially i

n case documentation.• Ability to work under pressure and manage multiple

cases simultaneously.• High level of integrity and sound judgmen

t in dec

• ision-making.
  We o
• ffer
  Competitive sal
• aryCareer opportunitiesMedical Insurance upon the completion of
• the probationary periodSupportiv
• e and caring LeadershipA modern office i
• n the center of TallinnA chance to work as part of a highly moti
• vated and talent
• ed tea
• mReferral programStebbyTeam buil
• ding and Com