People Operations Associate

About the role

Lean is building the operational backbone of its People function, and this role is where execution meets compliance. As our People Operations Associate, you will own the processes that keep our workforce running smoothly across multiple markets: immigration, employee lifecycle, HRIS accuracy, onboarding, offboarding, and reporting. This is a hands-on role for someone who is highly organised, thrives on structure, and takes genuine pride in clean execution.

About Lean

Lean is the leading financial infrastructure provider in the Middle East. We power some of the region's largest companies with APIs that enable payments, account verification, financial data access, and other critical financial infrastructure.

What started as the region's pioneering Open Banking platform and quickly became the de facto leader in account aggregation and payment initiation in the region is now becoming something bigger: a multi-product infrastructure company powering payments, data, and lending across MENA.

We've processed billions of dollars in transactions. We're trusted by 350+ clients, from Binance and Careem to Etisalat, and backed by General Catalyst, Sequoia, and Shorooq. Our $67.5M Series B was just the beginning. We're expanding into new markets, opening offices, acquiring businesses, and building capabilities that didn't exist here before.

What you'll own

• Support visa, immigration, and relocation processes across UAE and KSA, working closely with Legal, Office Managers, and external PROs
• Track visa expirations, license renewals, and regulatory deadlines across markets - nothing slips
• Maintain accurate employee data in the HRIS and visa tracking logs
• Coordinate onboarding logistics end-to-end: contracts, IDs, system access, and first-day readiness
• Own offboarding processes, documentation, and system updates
• Handle employee queries related to benefits, leave, and documentation
• Support monthly headcount and people reporting (dashboards, trackers)
• Assist with payroll data preparation and accuracy checks
• Identify opportunities to automate manual People Ops processes and implement tools that improve efficiency and scalability
• Contribute to documenting and improving People processes in Notion

What we're looking for

• 2+ years in People Ops or HR administration
• Hands-on experience with UAE and KSA visa and immigration workflows; context on both markets is strongly preferred
• Comfortable working with HRIS systems, spreadsheets, and checklists
• Strong attention to detail and ability to handle sensitive employee data accurately
• Highly organised, proactive, and process-oriented
• Strong written communication for documentation and employee-facing queries
• Reliable and thorough - this is a zero-margin-for-error role on compliance
• Familiarity with payroll input and review processes
• Exposure to HR reporting tools or dashboard creation
• Experience supporting distributed teams across multiple countries
• Prior work in a startup or fast-paced environment
• Strong documentation instinct and interest in growing within a broader People career path