AI Agent Engineer (Process Automation & Agentic AI)

Popis pracovnej pozície

We are looking for an AI Agent Engineer to translate identified AI and automation opportunities into working, production-grade solutions. Use cases have been defined at a high level; the next step is to build them — which requires deeper understanding of each process than what is captured today.

This is a stakeholder-facing engineering role. You will spend time directly with the colleagues who execute the work — claims handlers, underwriters, operations specialists, back-office teams — because that is where the real specification lives. The quality of those engagements will directly shape the quality of what you ship.

What You Will Do

• Run structured working sessions with end users to understand how the work is actually performed today, including exceptions, manual workarounds, and tacit decision rules
• Translate that understanding into engineerable specifications — process steps, decision criteria, data sources, edge cases, success metrics
• Build prototypes and proofs of concept, demo them back to the same end users, iterate
• Implement AI use cases such as:
• Data extraction from documents (PDFs)
• Automated form filling
• Case classification and routing
• Decision support
• Document summarization and transformation
• Integrate AI solutions with internal systems via APIs
• Bring successful prototypes to production — scalable, observable, continuously evaluated, and maintainable
  
  

Čo ti ponúkame

Od 3 500 EUR/mesiac

from 3.500 € per month - guaranteed 13th and 14th salary

Thanks to flexible working hours, at UNIQA GSC, you can arrange your day to suit your needs.

For new colleagues, we have prepared a comprehensive welcome package.

Every employee receives a daily meal allowance of € 9,30.

We offer language courses in German and English , along with a diverse range of vocational training opportunities.

A 13th and 14th salary is guaranteed for all UNIQA GSC employees.

We contribute to the third pillar of the supplementary pension savings and also provide accident insurance coverage for our employees.

We regularly organize events for employees such as Christmas parties, summer celebrations, sports days and more.