L1 Network Engineer System Engineer

Job Description

Job Role:- L1 Network Engineer/System Engineer

Job Location:- Abu Dhabi, UAE

Experience:- 4+ Years

Job Summary

Responsible for providing on-site first-line network support, smart-hands assistance, and physical maintenance of LAN/WLAN infrastructure. Ensures continuous network availability for critical business and operational environments through rapid incident response and structured cabling support.

Key Responsibilities

• Provide L1 on-site network support for incidents and service requests
• Perform daily checks of network rooms (MDF/IDF), cabling, and device health
• Handle smart-hands tasks (cable replacement, port swaps, device reseating)
• Troubleshoot basic network issues (link down, Wi-Fi issues, IP phone faults)
• Support switch, AP, and endpoint replacement under L2/L3 guidance
• Assist in structured cabling, patching, labeling, and network MAC activities
• Support NAC operations (endpoint access, basic authentication troubleshooting)
• Maintain accurate port maps, inventory, and CMDB updates
• Support change windows, deployments, and site expansions
• Coordinate with vendors for hardware/ISP issues
• Maintain spares inventory and report shortages
• Ensure compliance with network standards and documentation
  
  

Skills Required

• Basic networking (TCP/IP, LAN/WLAN fundamentals)
• Cisco / Aruba switching & wireless (L1 support level)
• Structured cabling (copper & fiber basics)
• NAC basics (Cisco ISE / Aruba ClearPass)
• IP telephony troubleshooting (basic level)
• Cable testing and fiber inspection tools
• ITSM tools (ServiceNow / Remedy)
• Basic firewall awareness
• Documentation and inventory management
  
  

Requirements

• 4+ years of hands-on network support experience
• Experience in enterprise or multi-site environments preferred
• CCNA or Aruba certification preferred
• Diploma or Bachelor?s degree in IT / Networking or related field
• Willingness to work on-site, shifts, weekends, and on-call
• Strong troubleshooting, communication, and documentation skills
• Ability to work in physically demanding environments (cabling, IDF/MDF rooms)
  
  

Job Details

Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://epergnesolutions.com/ Job Function: Information Technology (IT) Company Industry/

Sector: IT Services and IT Consulting

What We Offer

About The Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [email protected].