IT Security Analyst

IT SOC Analyst - Bilingual

Must to have skills:

1. Cyber Security SOC Experience

2. Investigation of alerts

3. Detail oriented.

Nice to have skills:

1. French and English

2. Experience with SIEM technologies

3. Related Certifications

Team size: 16

Description:

As part of the 24x7 Security Operations Center team, you will:

• Be a part of a collaborative and supportive team that is required to work on a 24/7/365 rotating shift schedule

• Utilize your cyber security skills to perform alert monitoring, triage, investigation and escalation to customers

• Perform high-quality security investigations, escalations and reports

• Perform or recommend basic incident response containment actions or escalate to Tier 2 when required

• Respond to and action all customer inquiries, phone calls and service requests received

• Attend customer meetings and present security monitoring reports to customers

• Make recommendations for use case tuning opportunities

• Documentation of tier 1 processes and procedures

Qualifications

What you bring

• Ability to perform basic security investigations on multiple platforms and technologies

• Knowledge of latest security attacks being used by threat actors

• Working knowledge of SIEM, Servers, Networks, Firewalls, IDS/IPS, Antivirus and Endpoint Technologies

• Ability to perform or recommend basic security incident response containment actions

• Basic familiarity with security and compliance standards like ISO270001, PCI, GDPR, etc

• This is a bilingual role: Written and verbal fluency in English and French is required

• Strong customer service skills

• Detail oriented mindset

• Passion for information security and have a desire to learn new things

• Ability to work with limited supervision and manage time effectively

• High energy level, comfortable contributing to projects in conjunction with day-to-day activities

• An availability to work 24X7x365 rotating shifts

• University degree preferred but college diploma acceptable in Information Security, Computer Science, Engineering or similar disciplines

• Ability to obtain a Level II Security Clearance

Great-to-haves

• Level 2 Government of Canada Security Clearance

• SIEM specific certifications: LogRhythm, Splunk are preferred

• Possess or aiming to obtain industry certifications such as CEH, CompTIA Security +

• ITIL Foundation is a plus