QA & Technical Documentation Specialist

Summary:

We are looking for a QA & Technical Documentation Specialist to join our team and play a key role in ensuring software quality and maintaining clear, comprehensive system documentation.

Responsibilities:

· Reviews and validates requirements and technical specifications

· Develops and executes test plans and detailed test cases based on requirements and/or customer feedback and prioritization

· Documents results; offer observations or improvements after analysis of test results and overall product quality

· Collaborates with the development team on bug fix verification and validation (regression testing)

· Communicates professionally at all levels within and outside of the organization

· Supports, designs, develops, and enhances test processes and reporting for QA processes

· Manages testing efforts across many varied projects and tasks under tight deadlines

· Mentors and provides training assistance to Associate QA Engineers

· Prepare POT (proof of testing)

· Prepare User Manual and update clear, user-friendly User Manuals.

· Document workflows, processes, and system procedures.

· Maintain and continuously update all documentation.

· Prepare Test script and update bug reports.

· Daily status with management

· Collaborate with teams to improve system usability and user experience (UX).

Job Requirements

· Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

· Minimum 3 years of experience in QA and Testing, or a similar role.

· Proven experience supporting software applications in a development or tech-driven company.

· Proven experience in Quality Assurance (QA) and software testing.

· Strong understanding of computer systems, mobile devices, and networking basics.

· Excellent communication, troubleshooting, and time-management skills.

· Minimum 2+ yrs experience with automated testing tools or equivalent automation skills.

· Experience with web-based application testing (minimum 3+ yr)

· Experience with integration testing between applications (minimum 3+ yr)

Technical Skills

· Familiarity with frontend testing tools.

· Basic knowledge of CI/CD tools and the web application development lifecycle.

· Experience using framework/tools such as xUnit, Karama, Jasmine, and Selenium / Playwright.

· Good understanding of the Software Development Life Cycle (SDLC).

· Experience with bug tracking tools (e.g., Jira or similar)..

Personal & Communication Skills

· Strong problem-solving skills with attention to detail.

· Positive attitude and professional approach when dealing with users and clients.

· Ability to multitask and manage multiple issues simultaneously.

· Strong teamwork and collaboration skills.

· Fluent in Arabic and English (written and spoken).