Digital Asset Custody Operations - Intermediate Analyst

Citi is revolutionizing the future of digital asset management and blockchain integration. The Investor Services business is dedicated to building innovative solutions that redefine security, efficiency, and accessibility in the digital economy. Join a team where innovation is not just a buzzword, but the core of our DNA.

Shape your Career with Citi

Investor Services Operations comprises of multiple operations groups supporting our Custody (Global and Direct), Funds and Execution Services businesses. This new and exciting space for our clients where our business is looking to lead the way.

We’re currently looking for a high caliber professional to join our team as Digital Asset Custody Operations - Intermediate Analyst. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  
  

In this role, you’re expected to:

The Analyst is responsible for reviewing, validating, and approving digital asset settlement transactions processed by makers, while also executing complex or high-value settlements independently. This role ensures operational accuracy, security compliance, and timely execution of transactions on blockchain networks. The Senior Analyst also provides guidance to junior team members and contributes to maintaining a strong control environment.

Key Responsibilities

• Review and validate settlement instructions prepared by makers for accuracy of wallet addresses, transaction hashes, asset quantities, and settlement timelines.
• Approve settlement transactions within defined authorization limits, ensuring compliance with internal procedures and security protocols.
• Execute high-value, urgent, or complex settlement transactions requiring advanced verification steps.
• Monitor blockchain explorers to confirm settlement completion and accuracy of recorded details.
• Perform reconciliations between on-chain balances and internal records, escalating unresolved breaks.
• Investigate settlement exceptions, failed transactions, or delays, coordinating resolution with relevant teams.
• Maintain complete and accurate transaction logs, reports, and audit trails.
• Contribute to process improvement by identifying operational gaps and recommending control enhancements.
• Assist in training and mentoring junior analysts on settlement procedures and operational best practices.
• Support preparation of daily MIS, operational dashboards, and exception reports.
• This team operates within a 24/7 shift model to ensure continuous operational coverage.
  
  

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor's/University degree or equivalent experience.
• 5–7 years of experience in settlements and reconciliations (digital asset or securities operations).
• Prior checker or transaction authorization experience preferred.
• Exposure to blockchain transaction flows, custody platforms, or on-chain reconciliation tools is advantageous.
• Strong understanding of blockchain fundamentals and transaction verification methods preferred
• Advanced skills in Microsoft Excel for reconciliation and reporting.
• High level of accuracy and attention to detail.
• Ability to assess risk in transaction processing.
• Strong decision-making and escalation skills.
• Good communication and mentoring abilities.
• Adaptability to evolving digital asset technologies and processes.
• Flexibility regarding working hours and working days (including week-ends) - Shift Timing: US Shift - 6:30 PM IST - 3:30 AM IST
  
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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