APS 6 – User Experience Design Officer

• APS6 - $99,841 - $112,222
• Non-ongoing (up to 12 months with a possibility of extension)
• Penrith NSW, Parramatta NSW, Canberra ACT, Brisbane QLD, Melbourne VIC, Adelaide SA (Hybrid working role)
  
  

About The NDIS Quality And Safeguards Commission (NDIS Commission)

The NDIS Commission is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The NDIS Commission is the dedicated national regulator of NDIS service providers in Australia.

We work with NDIS participants, service providers, workers and the community to make sure participants have choice, control and dignity when they access high-quality supports and services in safe environments.

More information on who we are and what we do is available on our website.

About The Data And Regulatory Transformation (DART) Program

The Data and Regulatory Transformation (DART) Program sits within the NDIS Quality and Safeguards Commission and is delivering a major uplift to the Commission’s digital and data systems and tools.

DART is creating a modern, connected suite of systems that will transform how the Commission operates as a regulator. By leveraging contemporary technology, these systems will enable better identification of participant and provider interactions, earlier detection of risk, and faster, more effective regulatory action. This will support the Commission to be a more proactive, engaged and efficient regulator.

People with disability are at the core of DART. The program’s system improvements will strengthen safeguarding for NDIS participants, enhance regulation of providers and workers, and reduce unnecessary regulatory burden for providers. DART also places a strong focus on cyber security, ensuring personal and sensitive information is protected.

Through DART, the Commission is building digital foundations that support safer outcomes for participants, stronger regulatory oversight, and improved experiences for all stakeholders.

About The Role

The UX Designer supports the delivery of service design sprints by providing user experience and interaction design expertise across multiple sprint teams. Working alongside sprint teams under the coordination of the Service Design function, the role ensures user centred design principles are consistently applied to sprint activities and outputs.

The role focuses on practical design delivery, contributing user insights, design artefacts and usability testing to support high quality, accessible and implementable service design outcomes.

Working in a dynamic and fast paced environment, you will collaborate closely with policy, business and technical teams to design services that are feasible, scalable and aligned to the Commission’s priorities. The role focuses on identifying opportunities and risks across people, process and technology, and ensuring design outcomes are evidence based and grounded in real user needs.

At the APS6 level, you will operate with a high degree of autonomy and judgement, contributing specialist expertise. You will manage competing priorities, communicate complex ideas clearly to a range of stakeholders, taking responsibility for the quality and timeliness of your work.

Please view the Candidate Information Package for the full position description.

Candidate Information Package - UX Design APS6.docx Opens in new window

Candidate Information Package - UX Design APS6.pdf Opens in new window

How to apply:

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