JUNIOR QC MANUAL ENGINEER

Svitla Systems Inc. is looking for a Junior QC Manual Engineer for a full-time position (40 hours per week) in Mexico. Our client is one of the world’s largest and fastest-growing job sites.

The project is a live production product that receives a high volume of support requests from clients, often related to malfunctioning or misconfigured features. The team plays a critical role in diagnosing, triaging, and resolving these issues, particularly with in-progress hiring events that are not functioning as expected. It involves debugging issues across systems, collaborating closely with the Client Support and GTM teams, and maintaining high client satisfaction, measured in part by user ratings.

Timezone Coverage: PST, MST, CST, EST (across all U.S. time zones).

Requirements

2 years of strong experience with manual testing, including validating end-to-end workflows and user functionality.
Understanding of regression testing to ensure platform stability after releases and enhancements.
Hands-on experience using Postman for API testing and response validation.
Experience testing REST APIs and validating backend integrations/services.
Strong knowledge of SQL for backend data validation, troubleshooting, and test verification.
Experience documenting defects, test results, and workflow issues within Jira.
Ability to collaborate effectively with cross-functional teams, including Product, Engineering, and Support.
Experience working within Agile/Scrum environments, including sprint cycles, testing ceremonies, and release validation.
Strong understanding of product functionality, user workflows, and business requirements.
Expertise in identifying, designing, and executing relevant test cases based on product requirements and business problems.
Experience in interpreting product needs and translating them into effective testing scenarios and validation plans.
Experience with WCAG standards and accessibility tooling.

Responsibilities

Analyze and troubleshoot production issues impacting live hiring events.
Validate APIs and integrations using Postman.
Reproduce, document, and track defects using Jira.
Perform functional, regression, and end-to-end testing for hiring event workflows.
Collaborate with Client Support, GTM, and engineering teams to resolve client issues.
Monitor production systems and assist with incident triage and validation.
Validate backend data using SQL and troubleshoot data inconsistencies.
Support testing of architecture changes, integrations, and new platform releases.
Investigate frontend and network issues using browser developer tools.
Ensure timely issue resolution while meeting SLA expectations.

Nice To Have

Experience using Datadog for log review, monitoring, and troubleshooting. Familiarity with Kafka and asynchronous workflow validation.
Exposure to MongoDB or other NoSQL databases for backend data validation.
General understanding of CI/CD pipelines, deployment processes, and release validation activities.
Experience working with SaaS platforms or customer-facing/employer-facing applications.

WE OFFER

US and EU projects based on advanced technologies.
Competitive compensation based on skills and experience.
Regular performance appraisals to support your growth.
Comprehensive private medical insurance.
Christmas Bonus in the amount of 50% of the monthly payment.
Bonuses for recommendations of new employees.
Bonuses for article writing, public talks, other activities.
15 vacation days, 10 holidays, 10 sick leaves.
Personalized learning program tailored to your interests and skill development.
Free tech webinars and meetups organized by Svitla.
Fun corporate online\offline celebrations and activities.
Well-established remote culture.
Awesome team, friendly and supportive community!

JUNIOR QC MANUAL ENGINEER

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