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Service Designer (UX/UI) Job ID: JP054368

ITproposal
Belgium · Full-time · Not Applicable
About the job Service Designer (UX/UI) Job ID: JP054368Service Designer (UX/UI) Role Overview

We are looking for an experienced Service Designer to bridge the gap between user experience strategy and digital interface design. You will design end-to-end service experiences, from user research and journey mapping to wireframing, prototyping, and solution validation, ensuring seamless and user-centered digital services.

Key Responsibilities

  • Conduct qualitative and quantitative user research to understand user needs and business objectives.
  • Design and map user journeys, personas, customer experiences, and service blueprints.
  • Create wireframes and prototypes to translate service design concepts into digital solutions.
  • Facilitate workshops and co-creation sessions with stakeholders, project teams, and users.
  • Ensure consistency and quality across all user touchpoints and digital experiences.
  • Collaborate with development teams to ensure UX best practices and accessibility standards are respected.
  • Support continuous improvement through user testing, analytics, and performance evaluation.
  • Contribute to the implementation of information security and compliance requirements.

Requirements

  • Strong experience in Service Design, UX Design, or Digital Experience Design.
  • Expertise in requirements analysis and translating business needs into user-centered solutions.
  • Experience creating user journeys, service blueprints, wireframes, and prototypes.
  • Strong workshop facilitation and stakeholder engagement skills.
  • Familiarity with Agile project environments.
  • Ability to analyze data and derive actionable user insights.
  • Excellent communication and collaboration skills.

Languages

  • Dutch: Native proficiency
  • French: Professional working proficiency
  • English: Professional working proficiency

Work Environment

  • Location: Brussels, Belgium
  • Work Model: Hybrid
  • Seniority: Senior/Expert level
  • Focus Areas: Service Design, User Experience, Wireframing, User Research, Accessibility, and Digital Transformation.

Key Skills

Ranked by relevance

user research wireframing wireframes prototypes designer ux prototyping
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Country Guide

Belgium

International hub for EU careers

Posted
Jun 14, 2026
Type
Full-time
Level
Not Applicable
Location
Brussels
Company
ITproposal

Industries

IT Services IT Consulting

Categories

Design Art/Creative Information Technology

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