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Rimi Baltic Group

IT Infrastructure specialist

Rimi Baltic Group
Estonia · Full-time · Not Applicable
We are seeking a talented and motivated IT Specialist to support our IT Workplace Services team in providing efficient and effective IT solutions that enhance the employee experience. This position requires a keen understanding of IT systems, excellent troubleshooting skills, and the ability to communicate technical information to non-technical staff.

If it's important for You:

  • Plenty of exciting challenges and career opportunities in one of the leading food retailers in the Baltics
  • Competent, friendly and professional team support
  • A work culture that values flexibility, possibility to work from home few days per week to support your work-life balance and overall well-being
  • The ability to work from another country for up to one month a year, which allows you to combine travel and work

We will trust you with:

  • Provide 2nd and 3rd level support for hardware, software, and networking issues in a corporate environment
  • Troubleshoot and resolve IT-related issues for employees, including desktops, laptops, thin clients, printers, mobile devices and network equipment
  • Assist in the setup, configuration, and deployment of workplace technology, like workstations, network equipment, mobile devices, meeting room equipment and a lot more
  • Collaborate with the team & IT teams to identify areas for process improvement and implement solutions that enhance workplace services
  • Maintain equipment and software inventory
  • Develop and maintain documentation for IT processes, procedures, and user manuals
  • Stay up to date with the latest technology trends and recommend improvements to workplace services
  • Provide training and support to employees on IT tools and resources
  • Ensure compliance with company policies and security protocols relating to IT systems
  • Coordinate 1st level IT ServiceDesk delivery by providing documentation and trainings
  • Coordinate and cooperate with IT partners for task realization and problem solving

We expect from you:

  • College education or bachelor's degree in information technology, Computer Science or related field (or equivalent experience), or 2+ years of IT support experience, preferably in a workplace services or corporate environment
  • Knowledge of Microsoft Windows operating systems, as well as common business applications and Microsoft/Office 365 products platform
  • Desirable experience in Active Directory Services (DNS, DHCP, GPO) and Office 365 administration
  • Familiarity with networking concepts like WAN, LAN, Wi-Fi, VLAN and troubleshooting techniques
  • Problem-solving skills and the ability to work under pressure and cooperate between different IT teams for solution finding
  • Fluent knowledge of English and excellent Estonian verbal and written communication skills, with a focus on customer service
  • Knowledge of different types of scripting languages, such as PowerShell, for solving tasks is desirable

Key Skills

Ranked by relevance

active directory powershell dhcp vlan wan lan dns
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Country Guide

Estonia

Digital-first ecosystem and startup culture

Posted
Jun 17, 2026
Type
Full-time
Level
Not Applicable
Location
Laagri
Company
Rimi Baltic Group

Industries

Retail

Categories

Information Technology

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