Junior IT Support Specialist

Short Company Description

Exceptional client service, without exception. There are many ways to answer the question aEURoeWhy BDO?aEUR?

We could tell you about our more than 1,700 offices worldwide. We could mention our comprehensive service offerings, our experience across virtually every major industry, or the wide range of clients we serve, from regional businesses to global leaders.

But what truly sets BDO apart is our commitment to exceeding expectations on every engagement, big or small, for every client, local or multinational. ItaEUR(TM)s about more than our depth of experience or technical excellence, more than our open, communicative culture. ItaEUR(TM)s about a firm-wide dedication to delivering service to every single client that is, without exception, exceptional.

Requirements

Our culture:

At BDO one quickly discovers a relationship-driven culture, global and local resources, and responsiveness. Our commitment to delivering solutions through exceptional client service is what drives us - for every client - every day.

What Defines You

aEURcCurrently enrolled in the first year of a Bachelor's degree program, regardless of field of study;

aEURcBasic familiarity with computer hardware and operating systems is considered an advantage, but is not required;

aEURcWillingness to learn and develop new technical skills;

aEURcAbility to manage tasks efficiently and follow established processes;

aEURcProactive mindset and solution-oriented approach when addressing challenges;

aEURc Adaptable to different business contexts.

Responsibilities

You career journey at BDO:

Skills

As a Junior IT Support Specialist at BDO you will develop the appropriate skills and knowledge for performing the following activities:

aEURcRespond to IT support tickets and assist colleagues in resolving technical issues;

aEURcConfigure and prepare new laptops for employees;

aEURcSet up and support corporate mobile devices (Android and iOS) for employees;

aEURcCreate and manage user accounts and access permissions;

aEURcInstall software applications and prepare equipments for new hires;

aEURcMaintain accurate records of IT assets and equipment inventory;

aEURcSupport the Chief Information Officer (CIO) in various internal IT projects and initiatives.