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Global Software Solutions Group
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Desktop Support Specialist (6-Month Contract)
United Arab Emirates
· Contract
·
Not Applicable
We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations.
Experience: 4+ years in IT Operations (3+ years in banking preferred)
Availability: Immediate joiners preferred
Requirements
As a Desktop Support Specialist, you will:
Experience: 4+ years in IT Operations (3+ years in banking preferred)
Availability: Immediate joiners preferred
Requirements
As a Desktop Support Specialist, you will:
- Provide technical support for devices and platforms such as Windows 10, Mac OS, iOS, Android, Microsoft Surface, and more
- Troubleshoot and resolve hardware, software, and network issues
- Collaborate with internal teams and vendors to ensure seamless IT operations
- Manage and resolve tickets while adhering to SLAs and maintaining proper documentation
- Contribute to process automation and continuous improvement initiatives
- Education:
- Bachelor's degree in IT or equivalent work experience is essential
- Experience:
- 4+ years of IT operations experience in large-scale environments (4000+ users)
- At least 3 years of experience supporting IT operations within the banking sector
- Technical Skills:
- Expertise in end-user technologies, including troubleshooting complex hardware/software issues
- Strong understanding of Avaya, Polycom, mobile devices (iOS/Android), and ITIL practices
- Knowledge of IT service tools and processes to drive operational excellence
- Behavioral Competencies:
- Strong analytical thinking, problem-solving, and customer-oriented mindset
- Ability to work under pressure and manage complex tasks effectively
Key Skills
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- Posted
- Jun 16, 2026
- Type
- Contract
- Level
- Not Applicable
- Location
- Dubai
- Company
- Global Software Solutions Group
Industries
IT Services
IT Consulting
Categories
Other
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2026-06-17
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View Job Details
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2026-06-17
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