Digital Product Manager- Trust

About Us

At Ubank, we empower the digital generation to achieve financial success. Think of us as your daily money companion, offering a unified view of your finances with smart features and real-time insights. Save more, track spending, and achieve home ownership faster with Ubank.

The Why: As the Digital Product Manager for the Trust Squad, you will own a critical product domain at the heart of Ubank’s customer experience: helping customers access and manage their money safely, while protecting them from fraud and scams.

You will own the squad roadmap and backlog, working closely with engineering, design, operations, fraud, legal, risk, compliance and product teams to prioritise the right outcomes and deliver meaningful change.

This is an opportunity for a product manager who wants real ownership of a complex, valuable and highly visible domain — one where the work genuinely matters to customers and to the business.

Key Responsibilities

• Define and maintain product roadmaps, prioritising features and initiatives based on business goals, customer needs and market trends.
• Participate in market research and competitor analysis to inform product positioning and opportunities
• Translate business requirements into detailed product specifications and user stories for agile development.
• Ensure products are developed in a scalable, efficient manner, and lead sprint planning, backlog grooming, and product reviews.
• Monitor and drive key product metrics and make data-informed decisions to improve the product.
• Collaborate with cross-functional teams to ensure alignment with company objectives and timely delivery of product features.
• Present product updates, performance, and future plans to senior leadership and other stakeholders.
• Review all customer feedback and complaints to gather insights on user behaviour, needs, and pain points.
• Leverage user data and analytics to drive product decisions and improvements
  
  

Your Experience

• 3+ years of experience in product manager or product owner role
• Proven track record of launching and scaling digital products.
• Experience with agile methodologies and tools (e.g., Jira, Trello).
• Strong understanding of UX/UI principles and best practices.
• Experience in mobile app and/or web-based platforms.
• Familiarity with data analytics platforms such as Google Analytics.
• Experience in fintech, SaaS, or similar digital industries.
• Ability to leverage AI tools to improve product management quality and efficiency, with strong judgement around data sensitivity, output validation, and where human thinking is required.
  
  

Nice to have:

• Fraud, scams or FinCrime product experience.
• Log on, authentication, authorisation, account recovery or identity management experience.
• Banking, fintech, payments or digital financial services experience.
• Security, privacy, risk or compliance-heavy product exposure.
  
  

Why Ubank?

• Innovation with impact: From meaningful work to amazing benefits, we equip you with the tools and support to drive real change - so your ideas don’t just stay ideas, they become impact.
• Collaborative, supportive & fun: We believe innovation is a team sport. It comes from a special kind of culture that’s highly collaborative and gives people the support they need to thrive.
• Build something great: Ubank is where ambition meets opportunity. We don’t just talk about change - we give you the tools, trust, and support to make it happen.
• Freedom to be yourself: We celebrate individuality and give you the flexibility to work in ways that suit your style. Our hybrid working model lets you balance connection and autonomy.
• Accelerate your Career: With clear paths for career development, your potential won’t just be recognised, it’ll be accelerated.
  
  

We acknowledge the Traditional Custodians of our local area.

This Sydney-based permanent role requires Australian or New Zealand citizenship or permanent residency.

We welcome applicants of all backgrounds, and our Talent team is excited to connect with you.

Apply now with your CV and explore this exciting opportunity!

Please note, we’re not accepting unsolicited candidate submissions from recruitment agencies. We work with a dedicated panel of partners, so kindly ask agencies not to contact Ubank team members directly.