Backend Engineer - AI Workflow Automation (Singapore)

BJAK is building automation systems that help customers move through insurance journeys faster — from quote to policy issuance, renewals, endorsements and claims.

We are hiring Backend Engineers who enjoy building systems that solve real operational problems. This role is suited for engineers who are comfortable handling workflow complexity, production reliability and backend automation at scale.

The Mission

Design and build backend systems that automate insurance workflows and improve operational efficiency.

What You’ll Own

• Build backend services for AI-driven workflow automation.
• Automate customer and operational flows across quotes, issuance, renewals, endorsements and claims.
• Integrate insurer requirements, customer data and operational processes into scalable backend systems.
• Improve system reliability through stronger APIs, queues, retries, monitoring and error handling.
• Troubleshoot production issues and drive long-term fixes.
• Collaborate with product, operations, QA, frontend and DevOps teams across execution.
• Develop maintainable backend architecture that supports scale and operational growth.

What We’re Looking For

• Experience building backend systems used in production environments.
• Strong foundation in APIs, databases and backend engineering concepts.
• Ability to debug complex workflow, operational or data issues.
• Comfortable working closely with business and operations teams.
• Strong ownership and accountability in execution.
• Practical engineering mindset with attention to reliability and edge cases.
• Open to feedback and collaborative problem-solving.

The Kind of Builder We Want

• Hands-on and execution-focused.
• Interested in automation and operational improvement.
• Comfortable working in ambiguous and fast-paced environments.
• Serious about engineering quality and reliability.
• Motivated by customer impact and business outcomes.

This Role Is Not For

• Engineers who only want narrowly scoped feature work.
• People who dislike troubleshooting production systems.
• People who ignore operational realities and edge cases.
• Engineers who depend on fully defined requirements before taking action.
• People who are disconnected from product or business impact.

Success Looks Like

• Operational workflows become increasingly automated.
• Manual follow-ups and recurring backend issues decrease.
• Teams gain better visibility into workflow and system status.
• Customer processing and response times improve.
• Your systems become operationally reliable and widely trusted internally.

Interview Process

Candidates are assessed based on working style, technical capability and problem-solving approach. The process includes application review, multiple interview rounds and a technical discussion or coding assessment.